Job title Fast Response Parts Admin (Secondment) Function Location Ripponden (Hybrid) Reports to Simon Peter Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Role overview This is a great opportunity to work on our Fast Response Parts Team, which is crucial to our customers' overall experience. We're looking for the right candidate to help solve problems, drive high standards and help to source parts in order to get our machines in the field up and running as quickly and efficiently as possible. You'll work alongside a team of co-ordinators that drive part ordering activities in their assigned area of the country. The team works closely with our Supply Chain and catering part suppliers. They play a key role in coordinating the ordering, tracking and expediting of parts, whilst supporting our operations teams and engineers in the field. Previous laundry/catering machine or part experience is not essential as full training will be given. Key tasks Working within a team of coordinators and collaborating with our engineers and Supply Chain Processing part orders and ensuring cost effectiveness and timely deliveries Problem solving to find the correct information (to avoid part delays and reduce machine downtime) Liaising with suppliers to source part information and manuals Expediting orders for critical repairs Raising quotes with the support of our automated system Supporting with admin activities Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Confident communicator Problem-solving abilities Multi-tasking Experience (what you have done) Excellent customer service Experience with part manuals Dealing with suppliers Laundry/catering machine experience Personal qualities (the way you think and act) Eager to learn Qualifications N/A N/A TPBN1_UKTJ
Fast Response Parts Admin (Secondment) employer: JLA Limited
JLA is an exceptional employer, offering a dynamic work environment in Manchester or Ripponden where employees can thrive in their roles as Quality Managers. With a strong focus on employee development, a culture of compliance, and a commitment to continuous improvement, JLA provides ample opportunities for growth and advancement while ensuring a supportive atmosphere that values teamwork and innovation.
