At a Glance
- Tasks: Lead a team to provide top-notch customer support and resolve issues efficiently.
- Company: Join JLA, a leader in mission-critical infrastructure solutions.
- Benefits: Enjoy competitive pay, flexible working options, and career development opportunities.
- Other info: Dynamic work environment with opportunities for growth and innovation.
- Why this job: Make a difference by leading a team that supports essential services.
- Qualifications: Experience in customer service and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Function: Customer Service Management
Location: Ripponden Office/Hybrid
Reports to: Customer Service Manager
Responsible for: staff TBC
About our business: JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services.
Customer Helpdesk Team Leader employer: JLA Limited
At JLA, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Ripponden office provides a hybrid working model, allowing for flexibility while ensuring our Customer Helpdesk Team Leaders have access to comprehensive training and growth opportunities within a mission-critical infrastructure solutions environment. Join us to be part of a team that values your contributions and supports your professional development in a rewarding and meaningful role.
