At a Glance
- Tasks: Drive business growth through outbound sales and develop strong customer relationships.
- Company: Join JLA, a leader in providing essential services across various sectors.
- Benefits: Enjoy 25 days annual leave, wellness support, gym access, and competitive pay.
- Other info: Opportunities for career development and a supportive work environment.
- Why this job: Be part of a dynamic team where your contributions are valued and rewarded.
- Qualifications: Experience in sales or customer service; strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
About our business
JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.
When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.
To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!
Role overview
Our Business Development Executives are absolutely vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLA's customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make.
Key tasks
- Making outbound sales calls using leads generated through our digital marketing team
- Making outbound strategy dials for business development across multiple markets, verticals and sectors
- Developing sales opportunities in partnership with your field sales colleagues
- Meeting/exceeding dynamic KPIs set within the contact centre
Service Delivery
- Demonstrate an understanding of what service delivery excellence is for your role
- Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance
- Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered
Managing Risk
- Awareness of your operational and regulation risks which may impact on your role
- Responsibility for reporting to your line manager any risk which may impact the business
Managing Health & Safety
- Ensuring you deliver your role within the Compliance framework set.
Criteria
Essential (attributes required for candidate to be considered)
Desirable (attributes can be trained or developed)
Knowledge and Skills (what you know and what you can do)
- Confident and effective communicator
- Knowledge of all Microsoft office applications
- Possess a strong understanding of our products, our competition in the industry and positioning
Experience (what you have done)
- Experience of outbound lead generation/telesales
- Experience of working in a customer-centric position either face to face or over the phone
- Have worked in a commercially driven environment
Personal qualities (the way you think and act)
- The ability to work successfully in a fast-paced, target-driven environment
- Highly motivated
- A curious mind, interested in our customers, our markets and our business
- Eager to learn and build a career in a dynamic sales organisation
- Driven by the desire to succeed
- Able to show initiative
Managing Director and Head of Business Development in Cornwall employer: JLA Limited
At JLA, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With access to a comprehensive benefits package, including mental health support, fitness facilities, and generous leave policies, our team members are empowered to thrive both personally and professionally. Join us in Manchester or Ripponden, where your contributions will be valued, and you'll have the opportunity to grow within a rapidly expanding company dedicated to making a meaningful impact across various sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Managing Director and Head of Business Development in Cornwall
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Have a quick summary of your skills and experiences ready to go, so you can showcase why you're the perfect fit for the role.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows you're genuinely interested in the position and helps keep you on their radar. Plus, it’s a great opportunity to reiterate why you’re the best choice.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, you’ll be one step closer to joining the JLA family!
We think you need these skills to ace Managing Director and Head of Business Development in Cornwall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Managing Director and Head of Business Development. Highlight your relevant experience in sales and business development, and don’t forget to showcase your understanding of customer-centric approaches.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for JLA. Mention specific achievements that demonstrate your ability to drive sales and develop strong customer relationships.
Showcase Your Communication Skills:As a Managing Director, effective communication is key. In your application, make sure to highlight your communication skills and provide examples of how you've successfully engaged with clients or led teams in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at JLA Limited
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of JLA's services and products. Familiarise yourself with their unique Total Care package and how it benefits customers. This knowledge will help you demonstrate your interest and show that you're ready to contribute from day one.
✨Showcase Your Sales Skills
Prepare to discuss your experience in outbound lead generation and telesales. Think of specific examples where you've met or exceeded KPIs in previous roles. This will highlight your ability to thrive in a target-driven environment, which is crucial for the Business Development Executive position.
✨Emphasise Customer-Centricity
JLA values excellent customer service, so be ready to share instances where you've gone above and beyond for customers. Discuss how you ensure service delivery excellence and how you can foster a culture of outstanding customer service within the team.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. Inquire about the support provided for career development and how success is measured within the sales team. This shows your genuine interest in growing with the company and aligns with JLA's commitment to employee well-being.
