Compliance Executive

JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.

The company offers a unique, all-inclusive package called Total Care. This rental model allows customers to make a single monthly payment, receive brand new equipment, and have maintenance costs covered.

When you join the JLA family, you\’ll also gain access to an extensive benefits package.

We care about our people and take your well-being seriously, offering tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, and a team of Mental Health First Aiders support you through life\’s challenges. We also provide up to 8 counseling sessions, available in-person or remote, to suit your needs.

You can reach your fitness goals with our free onsite gym at head office, along with various gym membership discounts.

To support your financial wellbeing, we offer life assurance coverage, company sick pay, a pension scheme, free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive staff discounts.

We promote a healthy work-life balance with 25 days of annual leave plus bank holidays, flexible working, and enhanced family leave policies.

We value and invest in our employees\’ growth, with a Colleague Recognition Scheme, career development support, training, and a Refer a Friend scheme where you can earn up to £1,000 in bonuses.

Role overview

Our Inside Sales Executives are vital to our growth. As a rapidly expanding business, we seek new team members to help us grow further, acting as Trusted Partners to our customers. You\’ll join a successful sales team where your contributions are valued and rewarded. This role involves transactional telesales, including authorizing costs, booking engineer visits, and contracting customers via phone and email.

Key tasks

• Making outbound sales calls using leads from our digital marketing team and developing your own customer pipeline
• Managing new and existing customer accounts
• Developing sales opportunities with field sales colleagues
• Meeting or exceeding KPIs within the contact centre

Criteria

Essential attributes required for consideration include:

• Confident and effective communication skills
• Collaborative and positive attitude
• Proficiency in Microsoft Office applications
• Knowledge of JLA\’s compliance offerings

Desirable attributes that can be developed include:

• Experience in outbound lead generation and telesales
• Experience in transactional sales and closing sales over the phone
• Experience in customer-centric roles over the phone
• Account management experience
• Experience in a commercially driven environment

(The way you think and act)

• Ability to thrive in a fast-paced, target-driven environment
• Highly motivated and results-driven
• Curious about customers, markets, and business
• Skilled in communicating with a diverse range of people
• Eager to learn and develop a career in sales

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