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- Tasks: Join our Inside Sales team, making outbound calls and managing customer accounts.
- Company: JLA has been a trusted provider of essential services for over 50 years.
- Benefits: Enjoy flexible working, 25 days annual leave, wellness support, and gym discounts.
- Why this job: Be part of a dynamic team that values your contributions and supports your growth.
- Qualifications: Confident communicator with experience in telesales and a passion for customer service.
- Other info: Earn up to £1,000 through our Refer a Friend scheme and enjoy a healthy work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.
When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.
To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!
Role overview: Our Inside Sales Executives are absolutely pivotal to our continued growth and success. As a rapidly growing business both in size and turnover, we're looking for new people to join our Inside Sales team and help us grow even further, acting as a Trusted Partner to JLA’s customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. This is transactional telesales where you will be authorising costs, booking engineer visits in and contracting customers over the phone and via email.
Key tasks:
- Making outbound sales calls using leads generated through our digital marketing team and also developing your own pipeline of customers
- Managing new and existing customer accounts
- Developing sales opportunities in partnership with your field sales colleagues
- Meeting/exceeding dynamic KPI’s set within the contact centre
Criteria:
Essential (attributes required for candidate to be considered):- Confident and effective communicator
- Collaborative and Positive outlook
- Knowledge of all Microsoft office applications
- Knowledge of what JLA has to offer on compliance
- Experience of outbound lead generation / telesales
- Experience of transactional sales, closing/winning sales (preferably on the phone)
- Experience of working in a customer-centric position over the phone
- Experience in account management
- Have worked in a commercially driven environment
- Work successfully in a fast-paced, target-driven environment
- Be highly motivated
- Be driven by your own results
- Have a curious mind, interested in our customers, our markets and our business
- Speak to a varied range of people
- Be eager to learn and build a career in a dynamic sales organisation
Compliance executive employer: JLA Limited
Contact Detail:
JLA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance executive
✨Tip Number 1
Familiarise yourself with JLA's services and products, especially their Total Care package. Understanding how these offerings benefit customers will help you communicate effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your outbound sales techniques and be prepared to discuss your previous experiences in telesales. Highlight specific examples where you've successfully closed deals or managed customer accounts to showcase your skills.
✨Tip Number 3
Network with current or former employees of JLA on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare for a fast-paced interview by practising responses to common sales scenarios. Being able to demonstrate your ability to thrive under pressure and meet KPIs will set you apart from other candidates.
We think you need these skills to ace Compliance executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Compliance Executive at JLA. Familiarise yourself with their services and how compliance plays a role in supporting their customers.
Tailor Your CV: Highlight relevant experience in outbound lead generation, telesales, and customer account management. Use specific examples that demonstrate your ability to meet KPIs and work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention your understanding of JLA's offerings and how your background aligns with their needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Compliance Executive.
How to prepare for a job interview at JLA Limited
✨Know Your Compliance Basics
Make sure you brush up on compliance regulations relevant to the industry JLA operates in. Understanding the basics will not only show your interest but also demonstrate your readiness to contribute effectively.
✨Showcase Your Communication Skills
As a Compliance Executive, effective communication is key. Prepare examples of how you've successfully communicated complex information in previous roles, especially in customer-centric positions.
✨Familiarise Yourself with JLA's Services
Take the time to understand JLA's offerings, especially the Total Care package. Being knowledgeable about their services will help you answer questions confidently and show your enthusiasm for the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle compliance issues. Think of past experiences where you navigated challenges and be ready to discuss them.
