Commercial Gas Engineer

JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.

The company offers an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.

When you join the JLA family, you’ll also gain access to an extensive benefits package.

We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, plus a dedicated team of Mental Health First Aiders are there to support you through life’s challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.

You can reach any fitness goals with our free onsite gym at the head office along with a range of other gym membership discounts available.

To offer financial support, we provide life assurance coverage, company sick pay, and a company pension scheme, along with added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.

We pride ourselves on offering a healthy work-life balance and believe it is important to have time away to recharge, which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.

We appreciate you and invest in your success, even having a Colleague Recognition Scheme to celebrate your achievements. We’re dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Role Overview

Maintaining our customers’ commercial heating and plumbing assets.

Joining the Team

As a field-based HVAC commercial gas and plumbing engineer, you will join a team of engineers with vast experience in the industry. You will support us on our mission to be a trusted partner that “takes care of it.”

We invest in you for the long term to ensure you reach your full potential. You’ll have the opportunity to own your career and work on industry-defining projects, finding solutions to real challenges that make a difference to people’s lives. You’re encouraged to have a growth mindset and are given the space to develop personally and professionally, building a career that works for you.

Key Tasks

• Reactive maintenance
• Proactive maintenance
• Attending scheduled planned maintenance visits (PPMs)
• Support office staff/liaise with suppliers to identify required parts for jobs
• Liaising with clients to manage the relationship and service
• Maintain water supply systems
• Locate and repair issues with water supply lines (e.g., leaks)
• Service and repair gas heating boilers in commercial premises
• Install and maintain gas heating systems (small gas-fired boilers, radiators, pipework, etc.)
• Cut, assemble, and install pipes and tubes with attention to existing infrastructure
• Participate in the out-of-hours on-call rota

Service Delivery

• Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.

Managing Risk

• Awareness of your operational and regulatory risks which may impede your operations.
• Responsibility for reporting to your line manager any risk which may impact the business.

Managing Health & Safety

• Adhere to Risk Assessments and Method Statements, compiling reports in line with H&S requirements.
• Liaising with the ROM to ensure any compliance as part of your role is in line with the framework set.

Criteria

Essential (attributes required for candidate to be considered)

Desirable (attributes that can be trained or developed)

Knowledge and Skills (what you know and what you can do)

• Excellent understanding of commercial/domestic plumbing systems
• Possess comprehensive technical skills to fault find and rectify
• Minimum 3 years’ experience in a similar role
• Have a flexible approach to work. Be prepared to work out of hours when required and be part of the out-of-hours call-out rota
• IT literate with a tablet or PDA

Experience (what you have done)

• Worked in a commercial & domestic heating environment across all sectors
• Understand customer needs for first-time fix
• Worked with a corporate or large company structure
• Experience of working in a field-based engineering/construction environment
• Air Conditioning Systems Experience
• Renewable technology

Personal Attributes (the way you think and act)

• Good interpersonal & communication skills
• Good organizational skills and a can-do attitude
• Able to use own initiative

Qualifications

• Driving Licence
• Gas Qualified – Domestic and Commercial heating

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