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- Tasks: Make outbound sales calls and develop new business opportunities.
- Company: Join JLA, a leader in mission-critical infrastructure solutions.
- Benefits: Enjoy 25 days annual leave, wellness support, and gym access.
- Why this job: Be part of a dynamic sales team and make a real impact.
- Qualifications: Confident communicator with experience in telesales or customer service.
- Other info: Great career growth opportunities and a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.
When you join the JLA family, you will gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life’s challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.
You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we provide life assurance coverage, company sick pay, and a company pension scheme, along with added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.
We pride ourselves on offering a healthy work-life balance and believe it is important to have time away to recharge, which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success, even having a Colleague Recognition Scheme to celebrate your achievements. We are dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!
Role overview
Our Business Development Executives are vital to our success. As a rapidly growing business both in size and turnover, we are looking for new people to join our sales team and help us grow further, acting as a Trusted Partner to JLA’s customers. You will be joining a highly successful sales team where you will be valued and rewarded for the contribution you make.
Key tasks
- Making outbound sales calls using leads generated through our digital marketing team
- Making outbound strategy dials for business development across multiple markets, verticals and sectors
- Developing sales opportunities in partnership with your field sales colleagues
- Meeting/exceeding dynamic KPI’s set within the contact centre
Service Delivery
- Demonstrate an understanding of what service delivery excellence is for your role
- Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance
- Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered
Managing Risk
- Awareness of your operational and regulation risks which may impact on your role
- Responsibility for reporting to your line manager any risk which may impact the business
Managing Health & Safety
- Ensuring you deliver your role within the Compliance framework set.
Criteria
- Essential (attributes required for candidate to be considered)
- Desirable (attributes can be trained or developed)
- Knowledge and Skills (what you know and what you can do)
- Confident and effective communicator
- Knowledge of all Microsoft Office applications
- Possess a strong understanding of our products, our competition in the industry and positioning
- Experience (what you have done)
- Experience of outbound lead generation/telesales
- Experience of working in a customer-centric position either face to face or over the phone
- Have worked in a commercially driven environment
- (the way you think and act)
- The ability to work successfully in a fast-paced, target-driven environment
- Highly motivated
- A curious mind, interested in our customers, our markets and our business
- Eager to learn and build a career in a dynamic sales organisation
Business Development Executive - SME employer: JLA Limited
Contact Detail:
JLA Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Executive - SME
✨Tip Number 1
Get to know JLA inside out! Familiarise yourself with their services and values. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in outbound sales and how you can contribute to JLA's growth. Tailor your examples to highlight your customer-centric approach and teamwork skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JLA family and ready to dive into the exciting opportunities they offer.
We think you need these skills to ace Business Development Executive - SME
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Development Executive role. Highlight your experience in outbound lead generation and customer-centric positions, as these are key for us at JLA.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your understanding of our services and how you can contribute to our mission. Be genuine and let your personality come through.
Showcase Your Communication Skills: As a Business Development Executive, effective communication is crucial. In your application, demonstrate your ability to communicate clearly and confidently, whether it's in your writing or through examples of past experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining the JLA family!
How to prepare for a job interview at JLA Limited
✨Know Your Stuff
Before the interview, make sure you understand JLA's services and how they stand out in the market. Familiarise yourself with their Total Care proposition and think about how your skills can contribute to their mission-critical infrastructure solutions.
✨Showcase Your Sales Skills
Prepare examples from your past experiences that highlight your outbound lead generation and telesales success. Be ready to discuss specific KPIs you've met or exceeded, as this will demonstrate your ability to thrive in a target-driven environment.
✨Emphasise Customer-Centricity
JLA values excellent customer service, so be prepared to talk about how you've prioritised customer needs in previous roles. Share stories that illustrate your commitment to service delivery excellence and how you’ve collaborated with teams to achieve this.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training opportunities available, or how JLA measures success in the Business Development Executive role. This shows your genuine interest in the position and the company.
