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- Tasks: Lead and inspire a sales team to achieve targets and deliver exceptional customer service.
- Company: Join JLA, a trusted provider of essential services for over 50 years.
- Benefits: Enjoy a competitive salary, wellness support, gym access, and generous leave policies.
- Why this job: Make a real impact by developing a high-performance sales culture and coaching your team.
- Qualifications: 4+ years in sales management with strong leadership and communication skills.
- Other info: Flexible working options and a supportive environment for personal and professional growth.
The predicted salary is between 45000 - 55000 £ per year.
About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.
Role overview: Embedding a high-performance sales culture and developing relationships with the team supporting and coaching team members to manage the delivery of your individual and team target.
- Sales Delivery
- Inspiring sales agents to deliver excellent levels of individual/team performance and customer satisfaction.
- Ensuring digital leads are converted within agreed SLA’s.
- Organise and track all potential leads maintaining MIS.
- Resolution and removal of blockers to support target achievement.
- Generate and share information on individual and team performance.
- Provide quality customer service, role modelling values in all interactions with clients.
- Achieve and monitor the progress of KPI’s on a daily/weekly/monthly basis.
- Senior stakeholder engagement across the wider business.
- 121 coaching on sales relevant areas to improve performance.
- Daily coaching and development of team members.
- Manage any employee relations issues in line with the policies set out by the business.
- Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products.
- Identify and address any training and development needs and ensure teams have a personal development plan.
- Hold team briefing sessions/workshops to update the team on best practice.
- Ensure calls, emails, web leads and all data traffic are answered within agreed timescales and in an appropriate manner.
- Own individual and team call observation feedback to manage and improve sales quality.
- Completion of regular performance reviews and support goal setting.
- Provide guidance and answers to staff.
Criteria Knowledge, skills and experience:
- A collaborative and experienced sales leader with positive energy to bring out the best of their team.
- The ability to lead, mentor and manage a team of BDE’s to achieve both weekly and monthly sales targets.
- Conducting regular one on one meetings whilst embracing a strong coaching culture to drive growth.
- Proficient in interpreting data and performance metrics to make data driven decisions to aid improvements.
- A strong communicator with an eye for detail and pipeline management.
- 4 years + experience in a sales management role.
- Experience in a PE backed business is desirable.
When you join the JLA family, you will also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life’s challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We’re dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!
Sales Manager employer: JLA Group
Contact Detail:
JLA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections we make, the better our chances of landing that Sales Manager role!
✨Tip Number 2
Practice your pitch! You never know when you’ll get a chance to impress someone. Prepare a short, engaging summary of your experience and what you can bring to the table. We want to showcase our skills and enthusiasm for the role!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows we’re keen and professional. Plus, it’s a great opportunity to reiterate why we’re the perfect fit for the Sales Manager position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on new openings and updates directly from the source. Let’s make sure we’re in the loop!
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your experience in leading teams, achieving sales targets, and any relevant metrics that showcase your success. We want to see how you can bring that positive energy to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how your leadership style aligns with our values. Share specific examples of how you've inspired your team to achieve great results.
Showcase Your Coaching Skills: Since coaching is a big part of this role, make sure to highlight your experience in mentoring and developing team members. We love seeing how you've helped others grow and succeed in their sales careers!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining the JLA family!
How to prepare for a job interview at JLA Group
✨Know Your Stuff
Before the interview, make sure you understand JLA's services and how they support various sectors. Familiarise yourself with their Total Care package and think about how your sales experience can enhance customer satisfaction.
✨Showcase Your Leadership Skills
As a Sales Manager, you'll need to inspire and coach your team. Prepare examples of how you've successfully led teams in the past, focusing on your coaching style and how you've helped others achieve their targets.
✨Data-Driven Decisions
Be ready to discuss how you've used data and performance metrics to drive sales improvements. Bring specific examples of how you've interpreted data to make informed decisions that positively impacted your team's performance.
✨Engage with Stakeholders
Highlight your experience in engaging with senior stakeholders. Think of instances where you've effectively communicated with different levels of management and how that has contributed to achieving business goals.