Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the sales team by creating opportunities and managing customer records.
- Company: Join JLA, a leader in providing essential services to various sectors for over 50 years.
- Benefits: Gain valuable experience, work in a dynamic environment, and enjoy career growth opportunities.
- Why this job: Be part of a fast-paced team that directly impacts customer satisfaction and operational efficiency.
- Qualifications: Team player with attention to detail; sales experience is a plus but not required.
- Other info: Adaptable individuals will thrive in this varied role with multiple business functions.
The predicted salary is between 30000 - 42000 £ per year.
JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care; this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.
Role overview: Provides a critical level of support between JLA business functions and the respective Sales Team. The objective is to liberate Sales time and improve operations efficiency within JLA that result in a better customer experience and more reliable insights to report on.
Key tasks:
- Responsible for creation of sales opportunities within the CRM following successfully attended appointments across the SME sales teams.
- Work with Sales staff to ensure that Customer records (master data), appointments, outcomes and opportunity pipeline are accurate (using Pivotal, DocuSign and other technologies within JLA).
- Support creation of sales proposals to optimise field sales time and selling opportunities.
- Periodically liaise with the installation team to check on progress of scopes and pricing.
- Resolve sales specific queries to support Sales teams.
- Navigate the pricing lists for Total Care & Machine sales, inputting figures to calculate a pricing model where required.
- Work with Sales to organise contract management (via DocuSign).
- Support and where appropriate challenge RSM’s to ensure that the sales pipeline is maintained and the demand forecast is accurate.
This is a varied, fast paced role so we are looking for someone who can adapt quickly to an ever changing environment and take on new tasks with ease. The role involves liaison and collaboration with multiple business functions within JLA but predominantly sales.
Knowledge and Skills:
- Ability to work as part of a team.
- Knowledge of all Microsoft office applications.
- Knowledge of Pivotal, SMART and some knowledge of IFS.
Experience:
- Ideally you will have experience working with sales but not essential, as hunger to learn will provide the experience needed to be able to review and flag areas of concern to the key stakeholders.
- Excellent attention to detail.
- Good understanding of JLA’s operational processes.
- You will need to be assertive in order to meet planned deadlines and sales demands.
- Malleable and willing to learn.
- Ability to speak with demanding and extroverted personality types taking a balanced view on feedback.
- Ability to take dynamic instruction based on business priorities.
Sales Support Specialist in Ripponden employer: JLA Group
Contact Detail:
JLA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist in Ripponden
✨Tip Number 1
Network like a pro! Reach out to current employees at JLA on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching JLA’s services and values. Show us that you understand how our Total Care model works and how you can contribute to improving customer experiences.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with various teams, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the JLA team.
We think you need these skills to ace Sales Support Specialist in Ripponden
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Support Specialist role. Highlight your relevant experience and skills that align with JLA's needs, especially in sales support and customer service.
Showcase Your Attention to Detail: Since this role requires excellent attention to detail, be sure to proofread your application. A well-structured and error-free submission will demonstrate your commitment to quality and professionalism.
Express Your Adaptability: JLA is looking for someone who can thrive in a fast-paced environment. Use your application to share examples of how you've successfully adapted to changing situations or taken on new tasks in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also shows your enthusiasm for joining the JLA team. Plus, it’s super easy!
How to prepare for a job interview at JLA Group
✨Know Your Stuff
Before the interview, make sure you understand JLA's services and how they support various sectors. Familiarise yourself with their Total Care package and think about how your skills can enhance the customer experience.
✨Show Your Team Spirit
This role is all about collaboration, so be ready to discuss examples of how you've worked effectively in a team. Highlight your ability to adapt and support others, especially in fast-paced environments.
✨Master the Tech
Brush up on your knowledge of Microsoft Office applications and any relevant CRM systems like Pivotal. If you have experience with DocuSign or similar tools, be sure to mention it, as this will show you're prepared for the technical aspects of the role.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Whether it's discussing sales opportunities or resolving queries, being able to communicate effectively with both colleagues and customers is key to success in this position.
