At a Glance
- Tasks: Lead the credit control team, ensuring timely payments and minimising credit risk.
- Company: Join JLA, a mission-critical infrastructure solutions provider with a dynamic culture.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Exciting opportunity to implement new systems and enhance team performance.
- Why this job: Make a real impact by improving cash flow and driving business success.
- Qualifications: Proven leadership in credit control and strong analytical skills required.
The predicted salary is between 48000 - 72000 £ per year.
This role is a 12 month FTC Mat cover and is 4 days on site in our Ripponden office. Reports to CFO.
Responsible for staff:
- Credit Control Manager
- Contracts Manager
- Credit Controller x 18 (including legal recoveries)
- Contracts administrators x 6
- Project leads x 2
About our business:
JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.
Role overview:
We are looking for a commercially minded Head of Credit Control to be responsible for leading the credit control & contract management function, ensuring the timely collection of outstanding payments, minimising credit risk, improving cash flow and maximising revenue assurance across the business. We are looking for someone with experience in leading a large operational team and can use data and insights to drive results. The ideal candidate will be able to demonstrate their ability to work commercially across multiple products and services. We will shortly be implementing a new ERP system, and we therefore require somebody with strong leadership, analytical & stakeholder management skills to not only lead the department but to also manage and influence the people around them. This role is as much about continuous improvement as it is cash collection.
Key tasks:
- Develop and implement effective credit control policies and procedures.
- Ensure timely collection of outstanding invoices while maintaining strong customer relationships.
- Monitor aged debt and take proactive steps to reduce overdue balances.
- Assess customer creditworthiness and set appropriate credit limits.
- Oversee the management of key accounts to ensure smooth payment processes.
- Accountable for accurate and timely contract setup.
- Review and remediate gaps in revenue and create feedback loops for any upstream issues.
- Strong influencing skills for working with peers and seniors daily.
- Key stakeholder in business change decisions.
- Analysing cross functional datasets and recommending improvement actions.
- Board and Exec level reporting on performance, insights and strategic vision.
- Lead, motivate, and develop the credit control & contract team to achieve performance targets.
- Review and agree KPI’s periodically to support cashflow and revenue assurance.
- Provide & evaluate training and coaching to enhance team effectiveness.
- Foster a high-performance culture focused on results and customer service.
Process Improvement & Reporting:
- Lead on change impacts of implementation of a new ERP into the teams and wider business.
- Implement automation and system enhancements to improve efficiency.
- Provide regular reports to senior management on outstanding debts, risks, and cash flow forecasts.
- Work closely with the finance and sales teams to improve working capital.
- Recommend commercial based and data backed improvements to asset lending policies.
- Ensure compliance with company credit policies, legal regulations, and industry standards.
- Identify potential credit risks and take proactive measures to mitigate them.
- Manage relationships with external debt collection agencies and legal teams when necessary.
Knowledge and Skills:
- Proven experience as a Head of Credit Control.
- Strong leadership and team management skills.
- Excellent negotiation, influencing and communication abilities.
- In-depth knowledge of credit risk assessment and debt recovery processes.
- Ability to work under pressure and meet deadlines.
- Experience with credit control software.
- Strong analytical and problem-solving skills.
- International credit risking and policy experience.
- Experience in underwriting risk.
- Experience in managing relationships and data sharing with credit agencies.
- Experience working with Customer Retentions teams.
- Experience in Customer Service Excellence.
- Degree in Finance, Accounting, Business, or related field desirable.
Head of Credit Control 12 Month FTC in Ripponden employer: JLA Group
JLA Group is an excellent employer for Field Fire & Security Engineers, offering a competitive salary and a supportive work environment in the vibrant city of Manchester. With a strong focus on employee growth and development, the company fosters a culture of excellence and compliance, ensuring that team members are equipped with the necessary skills and training to succeed in their roles. Join us to be part of a dedicated team that values safety, customer service, and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Credit Control 12 Month FTC in Ripponden
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like JLA Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Head of Credit Control 12 Month FTC in Ripponden
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to JLA Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on JLA Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at JLA Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with JLA Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at JLA Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former JLA Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
