At a Glance
- Tasks: Maintain and service fire safety systems, ensuring top-notch safety for clients.
- Company: Join JLA, a leader in mission-critical infrastructure solutions.
- Benefits: Enjoy 25 days annual leave, wellness support, and a free onsite gym.
- Other info: Flexible working options and career development opportunities await you.
- Why this job: Make a real difference in safety while developing your skills in a supportive environment.
- Qualifications: Knowledge of safety systems and excellent customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Function: Fire
Location: Field based
Reports to: Service Manager (North/South)
Responsible for staff: N/A
About our business
JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end‑to‑end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services.
Benefits
When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well‑being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in‑person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle‑to‑work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work‑life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!
Role overview
Safety systems maintenance engineer including reactive calls.
Key tasks
- Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems.
- Part of the OOH call out rota.
- To carry enhanced van stock to achieve high 1st fix rate.
- Responsible for van stock in the same manner as level 1 and 2.
Service Delivery
Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.
Managing Risk
Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business.
Managing Health & Safety
Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements. Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.
Criteria
Essential (attributes required for candidate to be considered)
Desirable (attributes can be trained or developed)
Knowledge and Skills
- Good understanding of safety systems
- Understanding of relevant BS to task
- Able to fault find and rectify
Experience
What you have done.
Personal qualities
- Good customer service skills
- Ability to communicate clearly.
- Able to use own initiative.
Qualifications
- Asbestos Training
- FIA Foundation
- FIA Environmental
- FIA H&S
- PAT Testing
- BFC Extinguishers
- Part P Electrical
- FIA Maintenance Unit
Fire Security Engineer in Newcastle upon Tyne employer: JLA Group
At JLA, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With a comprehensive benefits package including mental health support, flexible working options, and a commitment to career growth, our Fire Security Engineers can thrive in a dynamic environment while enjoying a healthy work-life balance. Join us in making a meaningful impact in mission-critical infrastructure solutions, where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Fire Security Engineer in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research JLA and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills in safety systems and customer service can shine through. Practice your responses so you can confidently demonstrate your expertise when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Fire Security Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fire Security Engineer role. Highlight relevant experience and skills that match the job description, like your understanding of safety systems and customer service skills. We want to see how you fit into our JLA family!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about fire safety and how your background makes you a great fit for us. Don’t forget to mention any specific qualifications or training that align with the role.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've successfully handled challenges in previous roles. We love candidates who can think on their feet and demonstrate initiative, especially when it comes to managing risks and ensuring safety.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be part of our streamlined process. Plus, we’re excited to see your application come through!
How to prepare for a job interview at JLA Group
✨Know Your Safety Systems
Make sure you brush up on your knowledge of safety systems and relevant British Standards before the interview. Being able to discuss specific examples of how you've handled safety systems in the past will show that you're not just familiar with the theory, but also have practical experience.
✨Demonstrate Customer Service Skills
Since good customer service is key for this role, think of instances where you've gone above and beyond for a client. Prepare to share these stories during the interview to highlight your ability to communicate clearly and effectively with customers.
✨Prepare for Technical Questions
Expect technical questions related to fault finding and rectifying issues. Brush up on your problem-solving skills and be ready to walk through your thought process when tackling a hypothetical scenario. This will demonstrate your analytical abilities and hands-on experience.
✨Show Your Initiative
Employers love candidates who can take the initiative. Think of examples where you've identified a problem and taken steps to resolve it without being prompted. This will showcase your proactive attitude and ability to work independently, which are essential traits for a Fire Security Engineer.
