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- Tasks: Maintain and service fire safety systems while ensuring top-notch customer satisfaction.
- Company: Join JLA, a leader in mission-critical infrastructure solutions.
- Benefits: Enjoy 25 days annual leave, wellness support, and gym discounts.
- Why this job: Make a real difference in safety while developing your skills in a supportive environment.
- Qualifications: Knowledge of safety systems and excellent customer service skills required.
- Other info: Flexible working options and career development opportunities await you.
The predicted salary is between 36000 - 60000 £ per year.
Function: Fire
Location: Field based
Reports to: Service Manager (North/South)
Responsible for staff: N/A
About our business
JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services.
When you join the JLA family, you will gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.
You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we provide life assurance coverage, company sick pay, and a company pension scheme, along with a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.
We pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge, which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We are dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!
Role overview
Safety systems maintenance engineer including reactive calls
Key tasks
- Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job).
- Part of the OOH call out rota.
- To carry enhanced van stock to achieve high 1st fix rate.
- Responsible for van stock in the same manner as level 1 and 2.
Service Delivery
Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.
Managing Risk
Awareness of your operational and regulation risks which may impact your operations. Responsibility for reporting to your line manager any risk which may impact the business.
Managing Health & Safety
Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements. Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.
Criteria
Essential
- Good understanding of safety systems
- Understanding of relevant BS to task
- Able to fault find and rectify
Experience
Personal qualities
- Good customer service skills
- Ability to communicate clearly
- Able to use own initiative
Qualifications
- Asbestos Training
- FIA Foundation
- FIA Environmental
- FIA H&S
- PAT Testing
- BFC Extinguishers
- Part P Electrical
- FIA Maintenance Unit
Fire and Security Engineer in Manchester employer: JLA Group
Contact Detail:
JLA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire and Security Engineer in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the fire and security industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching JLA and understanding their services. Show them you’re not just another candidate; demonstrate your passion for fire safety and how you can contribute to their mission-critical solutions.
✨Tip Number 3
Practice your technical skills! Brush up on your knowledge of safety systems and relevant standards. Being able to discuss these confidently will set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Fire and Security Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fire and Security Engineer role. Highlight relevant experience and skills that match the job description, like your understanding of safety systems and customer service skills. We want to see how you fit into our JLA family!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention any specific qualifications or training that align with what we’re looking for.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully tackled challenges in previous roles. We love candidates who can demonstrate their ability to use initiative and manage risks effectively, especially in a field-based position like this one.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at JLA Group
✨Know Your Safety Systems
Make sure you brush up on your knowledge of safety systems and relevant British Standards before the interview. Being able to discuss specific systems and regulations will show that you're not just familiar with the basics, but that you truly understand the intricacies of the role.
✨Demonstrate Customer Service Skills
Since good customer service is key for this position, think of examples from your past experiences where you’ve gone above and beyond for a client. Be ready to share these stories during the interview to highlight your ability to communicate clearly and effectively.
✨Prepare for Technical Questions
Expect technical questions related to fault finding and rectification. Brush up on your problem-solving skills and be prepared to walk through how you would approach common issues in fire and security systems. This will demonstrate your initiative and technical prowess.
✨Show Your Commitment to Health & Safety
Familiarise yourself with health and safety regulations relevant to the role. Be prepared to discuss how you would conduct risk assessments and method statements. Showing that you prioritise safety will resonate well with the interviewers and align with their values.
