Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a high-performance sales team to achieve targets and deliver exceptional customer service.
- Company: Join JLA Group, a trusted provider of essential services for over 50 years.
- Benefits: Enjoy a comprehensive benefits package including health support, gym access, and flexible working.
- Why this job: Make a real impact by coaching and developing your team in a dynamic environment.
- Qualifications: Experience in sales leadership and a passion for team development.
- Other info: Opportunity for personal growth and engagement activities in a supportive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Inside Sales Team Leader role at JLA Group.
About Our Business
JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique Total Care rental model allowing customers to make a single monthly payment to receive brand new equipment and maintenance costs are taken care of. When you join the JLA family, you gain access to an extensive benefits package promoting health, wellbeing, financial guidance, mental health support, gym access, and many other perks including annual leave, flexible working, and recognition scheme.
Role Overview
Embedding a high-performance sales culture and developing relationships with the team supporting and coaching team members to manage the delivery of your individual and team target.
Sales Delivery
- Inspiring sales agents to deliver excellent levels of individual/team performance and customer satisfaction.
- Ensuring digital leads are converted within agreed SLAs.
- Organise and track all potential leads maintaining MIS.
- Resolution and removal of blockers to support target achievement.
- Generate and share information on individual and team performance.
- Provide quality customer service, role modelling values in all interactions with clients.
- Achieve and monitor the progress of KPIs on a daily / weekly / monthly basis.
- Senior stakeholder engagement across the wider business.
- 121 coaching on sales relevant areas to improve performance.
People Management
- Daily coaching and development of team members.
- Manage any employee relations issues in line with the policies set out by the business.
- Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products.
- Identify address any training and development needs and ensure teams have a personal development plan.
- Hold team briefing sessions / workshops to update the team on best practice.
- Ensure calls, emails, web leads and all data traffic are answered within agreed timescales and in an appropriate manner.
- Own individual and team call observation feedback to manage and improve sales quality.
- Completion of regular performance reviews and support goal setting.
- Provide guidance and answers to staff.
- Organise engagement activities.
Location
Ripponden, England, United Kingdom.
Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Marketing Services
#J-18808-Ljbffr
Inside Sales Team Leader employer: JLA Group
Contact Detail:
JLA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Team Leader
✨Tip Number 1
Get to know the company inside out! Research JLA Group's services and values so you can speak confidently about how you fit into their mission. This shows you're genuinely interested and ready to contribute.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you'd inspire your team or handle objections. Role-playing with a friend can help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you're proactive and keen to join the JLA family!
We think you need these skills to ace Inside Sales Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Team Leader role. Highlight your experience in sales management and coaching, as well as any relevant achievements that showcase your ability to inspire and lead a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how you can contribute to our high-performance culture. Be sure to mention specific examples of how you've driven team success in the past.
Showcase Your People Skills: As a team leader, your ability to manage and develop people is key. In your application, share stories that demonstrate your coaching style and how you've helped team members achieve their goals. We love to see how you connect with others!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at JLA Group
✨Know Your Stuff
Before the interview, make sure you understand JLA Group's services and how they support various sectors. Familiarise yourself with their Total Care rental model and think about how your experience can contribute to their sales culture.
✨Showcase Your Leadership Skills
As an Inside Sales Team Leader, you'll need to inspire and coach your team. Prepare examples of how you've successfully led teams in the past, focusing on your coaching methods and how you've helped others achieve their targets.
✨Be Data-Driven
JLA values performance metrics, so be ready to discuss how you've used KPIs to drive sales success. Bring specific examples of how you've tracked performance and resolved blockers to meet targets in previous roles.
✨Engage with Stakeholders
Since senior stakeholder engagement is key, think about how you've built relationships in your past roles. Be prepared to share strategies for effective communication and collaboration with different departments to achieve common goals.
