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- Tasks: Lead the credit control team to ensure timely payments and minimize credit risk.
- Company: Join JLA Group, a leader in mission-critical infrastructure solutions.
- Benefits: Competitive pay based on skills, with opportunities for growth and development.
- Why this job: Be part of a high-performance culture focused on results and customer service.
- Qualifications: Experience in credit management and strong leadership skills required.
- Other info: CICM qualification or equivalent preferred; degree in Finance or related field is a plus.
The predicted salary is between 43200 - 72000 £ per year.
JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.
The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.
Role overview
- The Head of Credit Control is responsible for leading the credit control function, ensuring the timely collection of outstanding payments, minimising credit risk, and improving cash flow.
- This role requires strong leadership skills to manage the credit control team and drive continuous improvement in credit management processes.
Key tasks
Credit Management & Collections
- Develop and implement effective credit control policies and procedures.
- Ensure timely collection of outstanding invoices while maintaining strong customer relationships.
- Monitor aged debt and take proactive steps to reduce overdue balances.
- Assess customer creditworthiness and set appropriate credit limits.
- Oversee the management of key accounts to ensure smooth payment processes.
- Lead, motivate, and develop the credit control team to achieve performance targets.
- Provide training and coaching to enhance team effectiveness.
- Foster a high-performance culture focused on results and customer service.
Process Improvement & Reporting
- Implement automation and system enhancements to improve efficiency.
- Develop and maintain KPIs to measure and report on debt recovery performance.
- Provide regular reports to senior management on outstanding debts, risks, and cash flow forecasts.
- Work closely with the finance and sales teams to improve credit control processes.
- Ensure compliance with company credit policies, legal regulations, and industry standards.
- Identify potential credit risks and take proactive measures to mitigate them.
- Manage relationships with external debt collection agencies and legal teams when necessary.
Experience
- Proven experience in a senior credit control or credit management role.
- Strong leadership and team management skills.
- Excellent negotiation and communication abilities.
- In-depth knowledge of credit risk assessment and debt recovery processes.
- Ability to work under pressure and meet deadlines.
- Experience with credit control software.
- Strong analytical and problem-solving skills.
- International credit risking and policy experience.
- Experience in underwriting risk.
- Experience in managing relationships and data sharing with credit agencies.
Qualifications
- CICM (Chartered Institute of Credit Management) qualification or equivalent.
- Degree in Finance, Accounting, Business, or related field desirable.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Accounting/Auditing
Industries
Facilities Services and Utilities
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Head of Credit Control employer: JLA Group
Contact Detail:
JLA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Credit Control
✨Tip Number 1
Make sure to highlight your leadership experience in credit control during networking events or conversations. Connect with professionals in the finance and accounting sectors who can provide insights into JLA Group's culture and expectations.
✨Tip Number 2
Familiarize yourself with the latest trends in credit management and automation tools. Being knowledgeable about these can set you apart and show that you're proactive about improving processes.
✨Tip Number 3
Engage with current employees on platforms like LinkedIn to gain insights into the company’s credit control practices. This can help you tailor your approach and demonstrate your understanding of their specific needs.
✨Tip Number 4
Prepare to discuss your experience with international credit risk and policy during interviews. This is a key aspect of the role, and showcasing your expertise will make you a strong candidate.
We think you need these skills to ace Head of Credit Control
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control and management. Emphasize your leadership skills and any specific achievements in improving cash flow or reducing overdue balances.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your background aligns with JLA Group's mission and how you can contribute to their credit control function.
Highlight Relevant Qualifications: Mention your CICM qualification or equivalent prominently in your application. If you have a degree in Finance, Accounting, or Business, be sure to include that as well.
Showcase Process Improvement Experience: Provide examples of how you've implemented process improvements in previous roles. Discuss any experience with automation or system enhancements that led to increased efficiency in credit management.
How to prepare for a job interview at JLA Group
✨Showcase Your Leadership Skills
As the Head of Credit Control, strong leadership is key. Be prepared to discuss your experience in managing teams, motivating staff, and driving performance. Share specific examples of how you've led a team to achieve targets or improve processes.
✨Demonstrate Your Knowledge of Credit Management
Familiarize yourself with credit control policies and procedures. Be ready to explain how you would develop and implement effective credit management strategies. Highlight your understanding of credit risk assessment and debt recovery processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you would handle overdue balances, assess customer creditworthiness, or manage relationships with external debt collection agencies. Use real-life scenarios to illustrate your approach.
✨Highlight Your Analytical Skills
The role requires strong analytical capabilities. Be prepared to talk about how you've used data to inform decision-making, track KPIs, and report on debt recovery performance. Discuss any experience you have with credit control software and automation.
