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- Tasks: Maintain and troubleshoot safety systems, ensuring top-notch service delivery.
- Company: Join JLA, a leader in mission-critical infrastructure solutions.
- Benefits: Enjoy 25 days annual leave, wellness support, and gym access.
- Why this job: Make a real difference in safety while growing your career.
- Qualifications: Knowledge of safety systems and excellent customer service skills.
- Other info: Flexible working options and a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company provides an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services.
We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.
You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we provide life assurance coverage, company sick pay, and a company pension scheme, along with added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.
We pride ourselves on offering a healthy work-life balance and believe it is important to have time away to recharge, which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We appreciate our employees and invest in their success, even having a Colleague Recognition Scheme to celebrate achievements. We are dedicated to your growth, offering support in career development and training. Through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!
Role Overview: Safety systems maintenance engineer including reactive calls.
Key Tasks:
- Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job).
- Part of the OOH call out rota.
- To carry enhanced van stock to achieve high 1st fix rate.
- Responsible for van stock in the same manner as level 1 and 2.
Service Delivery: Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.
Managing Risk: Awareness of your operational and regulation risks which may impede your operations. Responsibility for reporting to your line manager any risk which may impact the business.
Managing Health & Safety: Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements. Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.
Criteria (Essential):
- Good understanding of safety systems.
- Understanding of relevant BS to task.
- Able to fault find and rectify.
Personal Qualities:
- Good customer service skills.
- Ability to communicate clearly.
- Able to use own initiative.
Qualifications:
- Asbestos Training
- FIA Foundation
- FIA Environmental
- FIA H&S
- PAT Testing
- BFC Extinguishers
- Part P Electrical
- FIA Maintenance Unit
Fire and Security Engineer in Bristol employer: JLA Group
Contact Detail:
JLA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire and Security Engineer in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the fire and security industry, attend relevant events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching JLA and understanding their mission and values. Tailor your responses to show how your skills align with their focus on service delivery excellence and customer satisfaction.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific examples of how you've tackled challenges in safety systems maintenance or customer service, as this will highlight your ability to deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Fire and Security Engineer in Bristol
Some tips for your application 🫡
Show Your Passion for Safety: When writing your application, let us see your enthusiasm for fire and security systems. Share any relevant experiences or projects that highlight your understanding of safety systems and how you’ve tackled challenges in the past.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight your skills in fault finding and customer service, and don’t forget to mention any relevant qualifications like FIA training or PAT testing.
Be Clear and Concise: We appreciate straightforward communication. Keep your application clear and to the point, ensuring it’s easy for us to see why you’re a great fit for the role. Avoid jargon unless it’s relevant to the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JLA Group
✨Know Your Safety Systems
Make sure you brush up on your knowledge of safety systems and relevant British Standards before the interview. Being able to discuss specific examples of how you've applied this knowledge in past roles will show that you're not just familiar with the theory, but also know how to put it into practice.
✨Demonstrate Customer Service Skills
Since good customer service is key for this role, think of instances where you've gone above and beyond for a client. Prepare to share these stories during the interview to highlight your ability to communicate clearly and effectively, which is crucial in maintaining strong relationships with customers.
✨Show Initiative and Problem-Solving Skills
Be ready to discuss times when you've had to use your initiative to solve problems, especially in high-pressure situations. This could involve fault finding or rectifying issues on-site. Employers love candidates who can think on their feet and take charge when things get tricky!
✨Understand Health & Safety Regulations
Familiarise yourself with health and safety regulations relevant to the role. Be prepared to talk about how you've conducted risk assessments or compiled reports in line with H&S requirements in previous jobs. This will demonstrate your commitment to maintaining a safe working environment.
