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- Tasks: Manage client accounts and provide top-notch customer service in the insurance sector.
- Company: Join a dynamic team at JL Connects, a leader in recruitment and client services.
- Benefits: Enjoy competitive pay, 401(k), medical, vision insurance, and a supportive work environment.
- Why this job: Be the go-to person for clients, building relationships while making a real impact in their insurance needs.
- Qualifications: Bachelor’s degree or equivalent, with 5 years in Commercial Lines and a current P&C license.
- Other info: Experience with AMS360 is a plus; strong communication skills are essential.
The predicted salary is between 90000 - 140000 £ per year.
We're currently seeking a detail-oriented and proactive Commercial Lines Account Manager for our client located near Middleton, MA. This position involves servicing an existing book of business and supporting our clients with various insurance needs. The ideal candidate will have strong experience in Commercial Lines insurance and a passion for delivering excellent customer service while maintaining strong relationships with both clients and carriers.
Key Responsibilities:
- Serve as the primary point of contact for clients on a daily basis, providing top-tier customer service and building lasting relationships.
- Collect client information, complete ACORDs, and assist with marketing, quoting, and processing new commercial insurance policies.
- Handle the renewal marketing and processing, including preparing renewal letters, summaries of insurance, and managing the renewal process from start to finish.
- Process endorsements and ensure accounts are managed effectively.
- Cross-sell and round accounts to maximize business opportunities.
- Advise clients on appropriate coverage based on their needs, ensuring proper protection and compliance.
- Assist clients with billing inquiries, process claims, and manage certificates of insurance.
- Maintain accurate and organized client files and ensure all activities are documented in the AMS (Agency Management System).
- Follow agency procedures and adhere to all standards, guidelines, and timelines.
Job Requirements:
- Bachelor’s degree or equivalent experience.
- Minimum of 5 years of experience in Commercial Lines, managing small to medium-sized accounts.
- Current Property and Casualty (P&C) license required.
- Experience with AMS360 or similar agency management systems is a plus.
- Strong communication skills, attention to detail, and the ability to build relationships.
Contact Detail:
JL Connects Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Lines Account Manager
✨Tip Number 1
Network with professionals in the insurance industry, especially those who work in Commercial Lines. Attend local insurance events or join relevant online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in Commercial Lines insurance. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and handled complex insurance needs in your previous roles. Real-life scenarios can showcase your expertise and problem-solving skills.
✨Tip Number 4
Reach out directly to the job poster or recruiter via LinkedIn or other professional networks. A direct message expressing your interest and asking insightful questions can set you apart from other candidates.
We think you need these skills to ace Commercial Lines Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Commercial Lines Account Manager. Familiarise yourself with the key tasks mentioned in the job description, such as servicing clients, managing accounts, and processing insurance policies.
Tailor Your CV: Customise your CV to highlight your experience in Commercial Lines insurance. Emphasise your customer service skills and any relevant achievements that demonstrate your ability to manage client relationships effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your commitment to excellent customer service. Mention specific examples from your past experience that align with the job requirements, such as handling renewals or advising clients on coverage.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of an Account Manager.
How to prepare for a job interview at JL Connects
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of Commercial Lines insurance. Be prepared to discuss specific policies, coverage options, and any recent changes in the industry that could affect clients.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships, think of examples from your past experiences where you provided exceptional customer service. Highlight how you resolved issues and maintained client satisfaction.
✨Be Organised and Detail-Oriented
The job requires managing multiple accounts and documentation. Bring a portfolio or notes that demonstrate your organisational skills and attention to detail, as these are crucial for success in this position.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest and helps you assess if it's the right fit for you.
