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- Tasks: Lead the reception team to create a welcoming atmosphere and exceptional guest experiences.
- Company: Join JKS Restaurants, a critically acclaimed group with Michelin stars and a vibrant culture.
- Benefits: Enjoy discounts, gym memberships, and a personalised development plan for your career growth.
- Other info: Dynamic environment with opportunities for career progression and unique staff benefits.
- Why this job: Be part of an award-winning restaurant that celebrates food, drink, and camaraderie.
- Qualifications: Experience in high-volume restaurant reception and proficiency in SevenRooms required.
The predicted salary is between 30000 - 40000 £ per year.
Experience - Previous experience in a high volume quality restaurant reception using SevenRooms.
Salary - Competitive.
Schedule - Full Time.
JKS Restaurants are seeking a Senior Reception Manager to join their Brigadiers restaurant team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Reception Manager/ Reception Manager looking for a new role in an award winning, critically acclaimed group.
The Restaurant - Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves.
The Position - We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish.
If you have experience in the following, then we want to hear from you:
- Proven experience as a Reception Manager or Senior in a premium high-volume London restaurant.
- Deliver a professional and welcoming guest experience, building rapport to encourage repeat visits.
- Manage reservations, walk-ins, and waitlists strategically to maximise covers and service flow.
- Handle guest enquiries across phone, email, and in person with professionalism and diplomacy.
- Oversee VIPs, regulars, and special requests with discretion and attention to detail.
- Respond to guest feedback, complaints, and last-minute changes calmly and efficiently.
- Maintain a strong presence on reception during peak service periods.
- Optimise table allocation to support revenue and smooth operations.
- Monitor booking trends and adjust strategies accordingly.
- Coordinate large parties, private dining bookings, and special events.
- Full proficiency in SevenRooms.
Benefits & Culture - Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.
We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:
- Treat Yourself - Monthly JKS Dining Out Allowance, Up to 50% off dining across JKS Restaurants, Retail & Takeaway Discounts, Code App Membership, Company tech scheme.
- Look After Yourself - Discounted Gym Membership, Stream – stream your pay earlier, Company Donations for your involvement with Charities, Cycle to work Scheme, Employee Assistance Program, Enhanced Maternity/Paternity Leave, Access to Financial Advice, Wedding Gift & New-born Care Package, Season Ticket Loan.
- Progress Yourself - Access to our fantastic L&D Calendar, A personalised learning & development plan to develop your skills and knowledge, Career progression with a fast-growing, critically acclaimed restaurant group.
- Be Yourself - Additional holiday for every year with us (rising to 30 days), Employee referral scheme - paying up to £600 per referral, Staff parties & long service awards.
The Group - JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2025.
The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse.
JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.
Weekend Reception Supervisor employer: JKS Restaurants
Contact Detail:
JKS Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Reception Supervisor
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Brigadiers to soak up the atmosphere. This will help you understand their unique style and give you a chance to chat with staff, showing your genuine interest.
✨Tip Number 2
Practice your people skills! As a Reception Manager, you'll need to charm guests and handle tricky situations. Role-play common scenarios with a friend to boost your confidence and prepare for those unexpected questions.
✨Tip Number 3
Show off your SevenRooms skills! If you've got experience with this system, make sure to highlight it during your chat. Being proficient in managing reservations and guest interactions can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation. It’s a simple way to keep yourself on their radar and show that you’re genuinely interested in joining the team.
We think you need these skills to ace Weekend Reception Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the friendly and personable side of you that matches our restaurant vibe. Don’t be afraid to share your passion for food and drink!
Tailor Your Experience: Make sure to highlight your previous experience in high-volume restaurants, especially if you've used SevenRooms. We’re looking for someone who can manage reservations and guest experiences seamlessly, so show us how you’ve done this before!
Be Professional Yet Approachable: Your written application should reflect a balance of professionalism and approachability. Use a friendly tone while ensuring you communicate your skills and experiences clearly. We want to know you can handle guest enquiries with diplomacy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at JKS Restaurants
✨Know Your Venue
Before the interview, make sure you research Brigadiers and its unique offerings. Familiarise yourself with their menu, the atmosphere, and the overall dining experience they provide. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Experience
Be ready to discuss your previous roles in high-volume restaurants, especially your experience with SevenRooms. Prepare specific examples of how you've managed reservations, handled guest complaints, and optimised service flow. This will demonstrate your capability to excel in the role.
✨Emphasise Guest Experience
Since the role focuses on creating a welcoming environment, think of ways you've gone above and beyond for guests in the past. Share stories that highlight your ability to build rapport and handle special requests, as this aligns perfectly with what they’re looking for.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the team culture, training opportunities, and how they measure success in the reception area. This shows you're not just interested in the job, but also in being a part of their community.