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For Companies At a Glance
- Tasks: Welcome guests and manage reservations while leading the front of house team.
- Company: Join JKS Restaurants, a critically acclaimed group with 7 Michelin stars.
- Benefits: Enjoy up to 50% off dining, discounted gym memberships, and career progression opportunities.
- Why this job: Be part of a vibrant culture that celebrates individuality and genuine hospitality.
- Qualifications: Experience in customer service and managing reservations is essential.
- Other info: Work in a unique restaurant inspired by Punjabi heritage with a lively atmosphere.
Ambassadors Clubhouse are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group.
The Position
As Senior Receptionist, you will be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you:
- Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;
- Effectively managing reservations and walk-ins to maximise covers during service;
- Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Benefits & Culture
Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:
- Up to 50% off dining across JKS Restaurants
- Retail & Takeaway Discounts
- Code App Membership
- Discounted Gym Membership
- Wagestream – stream your pay earlier
- Company Donations for your involvement with Charities
- Employee Assistance Program
- Access to Financial Advice
- Wedding Gift & New-born Care Package - Celebrating your big occasions
- Access to our fantastic L&D Calendar
- A personalised learning & development plan to develop your skills and knowledge
- Career progression with a fast-growing, critically acclaimed restaurant group.
- Employee referral scheme - paying up to £600 per referral
- Staff parties & long service awards
The Group
JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 7 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2024. The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Lyle’s, along with cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. Pubs include The Cadogan Arms, The George and The Hound. JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.
Senior Receptionist employer: JKS Restaurants
Contact Detail:
JKS Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist
✨Tip Number 1
Familiarise yourself with the restaurant's unique offerings and heritage. Understanding the cuisine of Punjab and the specific dishes served at Ambassadors Clubhouse will help you connect with the team and demonstrate your passion for food and drink during your interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've created memorable experiences for guests in previous roles. Be ready to discuss how you can lead and inspire a front-of-house team to deliver exceptional service, as this is a key aspect of the Senior Receptionist position.
✨Tip Number 3
Network within the hospitality industry, especially with those who have experience in fine dining or similar environments. Building connections can provide valuable insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare thoughtful questions about the company culture and growth opportunities within JKS Restaurants. This shows your genuine interest in the role and the organisation, and it can help you stand out as a candidate who is not only qualified but also eager to contribute to the team's success.
We think you need these skills to ace Senior Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in reception roles. Emphasise your ability to provide exceptional customer service and manage reservations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and drink, as well as your interpersonal skills. Mention specific experiences where you have built rapport with guests and handled queries professionally.
Highlight Relevant Skills: In your application, focus on skills such as communication, organisation, and leadership. Provide examples of how you've inspired a team or improved guest experiences in previous roles.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at Ambassadors Clubhouse. Mention what draws you to their unique dining concept and how you can contribute to their award-winning team.
How to prepare for a job interview at JKS Restaurants
✨Show Your Passion for Hospitality
As a Senior Receptionist, it's crucial to convey your enthusiasm for hospitality. Share specific examples of how you've created memorable experiences for guests in previous roles, and express your genuine love for food and drink.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Be prepared to discuss how you handle face-to-face interactions, telephone queries, and email correspondence. Highlight your ability to remain professional and friendly under pressure.
✨Familiarise Yourself with the Menu
Since the restaurant focuses on Punjabi cuisine, take some time to research the menu items and culinary traditions. Being knowledgeable about the dishes will not only impress your interviewers but also show your commitment to the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage reservations and walk-ins. Think of scenarios from your past experience where you successfully handled challenging situations and be ready to share those stories.
