Senior Receptionist

Senior Receptionist – Ambassadors Clubhouse

Salary: up to £17 per hour

Schedule: Full Time

Experience: Previous experience within a similar role within a large quality restaurant

The Restaurant

Ambassadors Club House
Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage.
The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts.
An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ’Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance.
The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late.

The Position

As Senior Receptionist, you will be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same.

Qualifications

• Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom
• Effectively managing reservations and walk-ins to maximise covers during service
• Handling face to face, telephone and email queries in a polite, professional and diplomatic manner

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitality