At a Glance
- Tasks: Ensure a warm welcome and exceptional guest experiences in a vibrant restaurant.
- Company: Join Brigadiers, an award-winning restaurant inspired by Indian army mess bars.
- Benefits: Competitive salary up to £50,000, full-time hours, and a dynamic work environment.
- Why this job: Be part of a unique dining experience that blends food, drink, and socialising.
- Qualifications: Previous experience as a Reception Manager or Head Receptionist in a quality restaurant.
- Other info: Opportunity to work in a lively atmosphere with a focus on camaraderie and fun.
The predicted salary is between 40000 - 60000 £ per year.
Brigadiers are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award-winning, critically acclaimed group.
The restaurant is inspired by the army mess bars of India, where military regiments go to eat, drink and socialise. Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games are offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves.
Responsibilities include ensuring a welcoming and engaging first impression, providing an exceptional guest experience, and ensuring a seamless journey for our guests from start to finish. Prior experience as a Reception Manager or Head Receptionist in a fast-paced, quality restaurant is required. The role involves welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom, effectively managing reservations and walk-ins to maximise covers during service, and handling face-to-face, telephone and email queries in a polite, professional and diplomatic manner.
Qualifications include experience in a quality restaurant at Reception Manager or Head Receptionist level.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management
Industries: Hospitality
Reception Manager employer: JKS Restaurants
Contact Detail:
JKS Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Reception Manager role. You never know who might have the inside scoop on an opening at a fab restaurant like Brigadiers.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for food and drink shine through. A friendly and engaging attitude can make all the difference in landing that dream job.
✨Tip Number 3
Prepare for those interviews! Research Brigadiers and their unique vibe, so you can speak confidently about how you’d fit into their team. Knowing the ins and outs of their menu and atmosphere will impress them and show your genuine interest.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen and ready to jump into the action at Brigadiers!
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and personable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter!
Tailor Your Experience: Make sure to highlight your previous experience in quality restaurants. We’re looking for someone who knows the ropes, so connect your past roles to what we’re after in a Reception Manager.
Be Professional Yet Approachable: While it’s important to maintain professionalism, remember that we value a warm and engaging approach. Use polite language but keep it conversational – we want to feel like we know you already!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at Brigadiers.
How to prepare for a job interview at JKS Restaurants
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Brigadiers and its unique concept. Understand their menu, the atmosphere they create, and how they engage with guests. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your People Skills
As a Reception Manager, your ability to interact with guests is crucial. Prepare examples of how you've built rapport with customers in previous roles. Highlight any experiences where you turned a challenging situation into a positive guest experience, as this will demonstrate your problem-solving skills.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage reservations and walk-ins effectively. Share specific strategies or tools you’ve used to maximise covers during busy service times. This will illustrate your capability to handle the fast-paced environment of a quality restaurant.
✨Prepare Questions That Matter
At the end of the interview, have thoughtful questions prepared that reflect your understanding of the role and the restaurant. Ask about their approach to guest engagement or how they handle feedback. This shows you’re not just interested in the job, but also in contributing to their success.