Reception Manager

Reception Manager

City of London Full-Time 40000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the front of house team and ensure exceptional guest experiences.
  • Company: Join JKS Restaurants, a critically acclaimed group with multiple Michelin stars.
  • Benefits: Enjoy up to 50% off dining, discounted gym memberships, and more perks.
  • Why this job: Be part of a vibrant culture that celebrates individuality and career growth.
  • Qualifications: Experience as a Reception Manager or Head Receptionist in a quality restaurant is essential.
  • Other info: Additional holiday, staff parties, and a supportive work environment await you.

The predicted salary is between 40000 - 60000 Β£ per year.

Overview

Reception Manager – Brigadiers, JKS Restaurants. Salary – Up to Β£50,000 pa. Schedule – Full Time. Experience – previous experience in a quality restaurant.

Brigadiers are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group.

The Restaurant
Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves.

Responsibilities

  • We\\\’re looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish.
  • Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant.
  • Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom.
  • Effectively managing reservations and walk-ins to maximise covers during service.
  • Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Qualifications

  • Experience in a quality restaurant at Reception Manager or Head Receptionist level.

Details

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Management
  • Industries: Hospitality

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Reception Manager employer: JKS Restaurants

At JKS Restaurants, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and encouraged to grow. As a Reception Manager at the Ambassadors Clubhouse, you will not only enjoy competitive benefits like up to 50% off dining and a personalised development plan but also be part of an award-winning group that celebrates culinary excellence and genuine hospitality. Join us in a dynamic environment that prioritises your well-being and career progression while delivering unforgettable experiences to our guests.
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Contact Detail:

JKS Restaurants Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Reception Manager

✨Tip Number 1

Familiarise yourself with the unique dining experience offered at Ambassadors Clubhouse. Understanding their menu and the cultural significance behind the dishes will help you connect with the team and demonstrate your passion for the role during any interactions.

✨Tip Number 2

Network within the hospitality industry, especially with those who have experience in high-end restaurants. Attend industry events or join relevant online groups to meet people who might provide insights or even referrals for the Reception Manager position.

✨Tip Number 3

Showcase your customer service skills by volunteering or working in similar environments. Gaining experience in fast-paced settings will not only enhance your resume but also give you real-life examples to discuss during interviews.

✨Tip Number 4

Research JKS Restaurants and their values. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're genuinely interested in being part of their team.

We think you need these skills to ace Reception Manager

Exceptional Customer Service Skills
Strong Communication Skills
Team Leadership and Management
Reservation Management
Conflict Resolution
Attention to Detail
Multitasking Abilities
Professional Telephone Etiquette
Email Correspondence Skills
Knowledge of Food and Beverage Service
Interpersonal Skills
Problem-Solving Skills
Time Management
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience as a Reception Manager or Head Receptionist in a fast-paced restaurant environment. Emphasise your skills in customer service, managing reservations, and building rapport with guests.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the restaurant's unique concept. Mention specific experiences that demonstrate your ability to provide exceptional service and lead a front-of-house team.

Showcase Your Personality: Since the role requires a friendly and personable approach, let your personality shine through in your application. Use a warm tone and express your enthusiasm for food and drink, as well as your commitment to creating memorable guest experiences.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at JKS Restaurants

✨Show Your Passion for Hospitality

As a Reception Manager, it's crucial to convey your enthusiasm for the hospitality industry. Share personal anecdotes that highlight your love for food and drink, and how you enjoy creating memorable experiences for guests.

✨Demonstrate Your People Skills

Since the role involves welcoming guests and building rapport, be prepared to discuss your approach to customer service. Provide examples of how you've successfully managed guest interactions in previous roles, especially in fast-paced environments.

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and its unique offerings. Being able to discuss the culinary traditions and specific dishes will show your commitment and help you connect with the interviewers who are passionate about the cuisine.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills, such as handling difficult guests or managing reservations during peak times. Think of specific situations from your past experience where you successfully navigated challenges and improved the guest experience.

Reception Manager
JKS Restaurants
Location: City of London
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