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For Companies At a Glance
- Tasks: Lead the front of house team and ensure exceptional guest experiences.
- Company: Join JKS Restaurants, a critically acclaimed group with multiple Michelin stars.
- Benefits: Enjoy up to 50% off dining, discounted gym memberships, and more perks.
- Why this job: Be part of a vibrant culture that celebrates individuality and career growth.
- Qualifications: Experience as a Reception Manager or Head Receptionist in a quality restaurant is essential.
- Other info: Additional holiday, staff parties, and a supportive work environment await you.
The predicted salary is between 40000 - 60000 £ per year.
Job Description
Reception Manager – Brigadiers
Salary – Up to £50,000 pa
Schedule – Full Time
Experience – Previous experience in a high volume quality restaurant
Brigadiers are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group.
The Restaurant
Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves.
The Position
We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish.
If you have experience in the following, then we want to hear from you:
- Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant;
- Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;
- Effectively managing reservations and walk-ins to maximise covers during service;
- Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Benefits & Culture
Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.
We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:
Treat Yourself
- Up to 50% off dining across JKS Restaurants
- Retail & Takeaway Discounts
- Code App Membership
Look After Yourself
- Discounted Gym Membership
- Company Donations for your involvement with Charities
- Employee Assistance Program
- Access to Financial Advice
- Wedding Gift & New-born Care Package " Celebrating your big occasions
- Season Ticket Loan
Progress Yourself
- Access to our fantastic L&D Calendar
- A personalised learning & development plan to develop your skills and knowledge
- Career progression with a fast-growing, critically acclaimed restaurant group.
Be Yourself
- Additional holiday for every year with us (rising to 30 days)
- Employee referral scheme – paying up to £600 per referral
- Staff parties & long service awards
The Group
JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 6 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants.
The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George.
JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.
Reception Manager employer: JKS Restaurants
Contact Detail:
JKS Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Familiarise yourself with the unique dining experience offered at Ambassadors Clubhouse. Understanding their menu and the cultural significance behind the dishes will help you connect with the team and demonstrate your passion for the role during any interactions.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in high-end restaurants. Attend industry events or join relevant online groups to meet people who might provide insights or even referrals for the Reception Manager position.
✨Tip Number 3
Showcase your customer service skills by volunteering or working in similar environments. Gaining experience in fast-paced settings will not only enhance your resume but also give you real-life examples to discuss during interviews.
✨Tip Number 4
Research JKS Restaurants and their values. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Reception Manager or Head Receptionist in a fast-paced restaurant environment. Emphasise your skills in customer service, managing reservations, and building rapport with guests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the restaurant's unique concept. Mention specific experiences that demonstrate your ability to provide exceptional service and lead a front-of-house team.
Showcase Your Personality: Since the role requires a friendly and personable approach, let your personality shine through in your application. Use a warm tone and express your enthusiasm for food and drink, as well as your commitment to creating memorable guest experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at JKS Restaurants
✨Show Your Passion for Hospitality
As a Reception Manager, it's crucial to convey your enthusiasm for the hospitality industry. Share personal anecdotes that highlight your love for food and drink, and how you enjoy creating memorable experiences for guests.
✨Demonstrate Your People Skills
Since the role involves welcoming guests and building rapport, be prepared to discuss your approach to customer service. Provide examples of how you've successfully managed guest interactions in previous roles, especially in fast-paced environments.
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and its unique offerings. Being able to discuss the culinary traditions and specific dishes will show your commitment and help you connect with the interviewers who are passionate about the cuisine.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, such as handling difficult guests or managing reservations during peak times. Think of specific situations from your past experience where you successfully navigated challenges and improved the guest experience.
