At a Glance
- Tasks: Support daily operations, manage communications, and assist with training in a vibrant restaurant environment.
- Company: Join a dynamic and growing restaurant group with exciting future plans.
- Benefits: Enjoy Sundays off, 50% dining discount, and career progression opportunities.
- Other info: Celebrate your achievements with team parties and long service awards.
- Why this job: Be part of a team that values your unique skills and offers real growth potential.
- Qualifications: Experience in hospitality administration and strong organisational skills are essential.
The predicted salary is between 30000 - 35000 £ per year.
Salary - Up to 35k per annum
Schedule - Full Time
Experience - Previous experience as an Operations Assistant or Restaurant Administrator
We’re looking for a talented Operations Assistant or Restaurant Administrator to join our team. This is an exciting opportunity for an ambitious individual to play a key role in a dynamic & growing restaurant group with big plans ahead.
The Position
Initially on a fixed term contract of 6 months, this role provides an experienced and highly organised Operations Assistant / Restaurant Administrator with varied and fast-paced responsibilities that combine administration, operational support, guest relations and training coordination. The successful candidate will play a key role in ensuring the smooth day-to-day running of our restaurants by supporting managers, maintaining operational systems, coordinating communications, and assisting with projects and events. Previous experience within a hospitality, restaurant, or operations environment is essential.
Main Duties
- Assist the operations team with day-to-day administration and project coordination.
- Organise and maintain documentation across Dropbox, SharePoint, Notion, and other company platforms.
- Support the operations team with ad hoc projects and administrative duties.
- Manage and respond to email enquiries relating to reservations, events, and general guest requests.
- Ensure all guest communications are handled confidently, professionally, and in line with company standards.
- Liaise closely with restaurant teams to communicate guest information and special requirements.
- Support the upkeep of training materials.
- Assist with new starter inductions, onboarding processes, and employee records.
- Help organise staff events, training sessions, and team celebrations.
Ideal Candidate
- Previous experience in an Operations Assistant, Restaurant Administrator, Executive Assistant, or similar hospitality administration role.
- Experience using AI-powered tools and design platforms.
- Strong understanding of restaurant operations and hospitality environments.
- Excellent customer service and communication skills.
- Extensive knowledge of SevenRooms and restaurant reservation procedures.
- Proficiency in Microsoft Office applications.
- Strong organisational and time-management skills with excellent attention to detail.
- The ability to manage multiple priorities in a fast-paced environment.
- A professional, friendly, and proactive approach.
- Confidence liaising with guests, suppliers, contractors, and senior management.
Benefits & Culture
Our team is the most important part of our business, and we celebrate the skills and characteristics that make each member unique. We invite your commitment to kindness and hard work, supported by a wide range of benefits:
- We’re closed on Sundays – that’s always a set day off!
- 50% off dining across JKS Restaurants
- 3 month celebration meal
- Trade price wine from our suppliers
- Wagestream – stream your pay earlier
- Company Donations for your involvement with Charities
- Employee Assistance Program
- Access to Financial Advice
- WSET wine and spirits courses
- A personalised learning & development plan to develop your skills and knowledge
- Career progression with a fast-growing, critically acclaimed restaurant group.
- Employee referral scheme – paying up to £600 per referral
- Team parties & long service awards
- Wedding gift & new born care package
- Access to 24/7 GP for you and your family
- Discounted Gym Membership
Operations Assistant - Fixed Term Contract employer: JKS Restaurants
Join a dynamic and growing restaurant group as an Operations Assistant, where your contributions will be valued in a supportive and inclusive work culture. Enjoy a range of benefits including Sundays off, generous dining discounts, and opportunities for professional development, all while being part of a team that celebrates individuality and fosters career progression. With a focus on employee well-being and community involvement, this role offers a meaningful and rewarding experience in the vibrant hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant - Fixed Term Contract
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on an Operations Assistant role or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your experience in operations and hospitality. Join relevant groups and engage with posts to show you're active in the field.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to operations and guest relations. Think about specific examples from your past roles that showcase your skills and experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Operations Assistant - Fixed Term Contract
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Assistant role. Highlight your previous experience in hospitality or administration, and don’t forget to mention any specific tools you’ve used like SevenRooms or Microsoft Office.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for the restaurant industry and how your skills align with our needs. Be sure to mention why you’re excited about joining our dynamic team.
Show Off Your Organisational Skills:Since this role involves a lot of coordination and administration, make sure to highlight your organisational skills. Share examples of how you've managed multiple tasks or projects in a fast-paced environment.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go!
How to prepare for a job interview at JKS Restaurants
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of restaurant operations and hospitality environments. Familiarise yourself with the specific tools mentioned in the job description, like SevenRooms and Microsoft Office applications. This will show that you're not just interested but also prepared.
✨Showcase Your Experience
Be ready to discuss your previous roles as an Operations Assistant or Restaurant Administrator. Prepare specific examples of how you've handled administrative tasks, managed communications, or supported projects in a fast-paced environment. This will help demonstrate your capability to thrive in this role.
✨Practice Your Communication Skills
Since excellent customer service and communication skills are key for this position, practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face, like handling guest enquiries or coordinating with restaurant teams.
✨Emphasise Your Organisational Skills
Given the varied responsibilities of the role, highlight your strong organisational and time-management skills. Share examples of how you've successfully managed multiple priorities in the past, and be ready to discuss your approach to maintaining documentation across platforms like Dropbox and SharePoint.
