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- Tasks: Lead a vibrant reception team and create unforgettable guest experiences.
- Company: Join the award-winning JKS Restaurants, known for its innovative dining concepts.
- Benefits: Enjoy discounts, career progression, and a supportive work culture.
- Why this job: Be part of a dynamic team in a critically acclaimed restaurant group.
- Qualifications: Experience in high-volume restaurants and a passion for hospitality.
- Other info: Celebrate your uniqueness and grow with us in a fun environment.
The predicted salary is between 36000 - 60000 £ per year.
Brigadiers are seeking a Senior Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Reception Manager/Reception Manager looking for a new role in an award-winning, critically acclaimed group.
The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games are offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves.
The Position We are looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience, ensuring a seamless journey for our guests from start to finish.
If you have experience in the following, then we want to hear from you:
- Proven experience as a Reception Manager or Senior in a premium high-volume London restaurant
- Deliver a professional and welcoming guest experience, building rapport to encourage repeat visits
- Manage reservations, walk-ins, and waitlists strategically to maximise covers and service flow
- Handle guest enquiries across phone, email, and in person with professionalism and diplomacy
- Oversee VIPs, regulars, and special requests with discretion and attention to detail
- Respond to guest feedback, complaints, and last-minute changes calmly and efficiently
- Maintain a strong presence on reception during peak service periods
- Optimise table allocation to support revenue and smooth operations
- Monitor booking trends and adjust strategies accordingly
- Coordinate large parties, private dining bookings, and special events
- Full proficiency in SevenRooms
Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.
We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:
- Treat Yourself
- Monthly JKS Dining Out Allowance
- Up to 50% off dining across JKS Restaurants
- Retail & Takeaway Discounts
- Code App Membership
- Company tech scheme
- Look After Yourself
- Discounted Gym Membership
- Stream – stream your pay earlier
- Company Donations for your involvement with Charities
- Cycle to work Scheme
- Employee Assistance Program
- Enhanced Maternity/Paternity Leave
- Access to Financial Advice
- Wedding Gift & New-born Care Package - Celebrating your big occasions
- Season Ticket Loan
- Progress Yourself
- Access to our fantastic L&D Calendar
- A personalised learning & development plan to develop your skills and knowledge
- Career progression with a fast-growing, critically acclaimed restaurant group.
- Be Yourself
- Additional holiday for every year with us (rising to 30 days)
- Employee referral scheme - paying up to £600 per referral
- Staff parties & long service awards
The Group JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2025.
The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse.
JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.
Weekend Reception Supervisor in London employer: JKS Restaurants
Contact Detail:
JKS Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Reception Supervisor in London
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Brigadiers to soak in the atmosphere. This will help you understand their unique style and give you a chance to chat with staff, showing your genuine interest.
✨Tip Number 2
Practice your people skills! As a Reception Supervisor, you'll need to charm guests from the get-go. Role-play common scenarios with friends or family to boost your confidence in handling enquiries and complaints.
✨Tip Number 3
Show off your strategic side! Be ready to discuss how you would manage reservations and optimise table allocation during peak times. Think of examples from your past experience that highlight your ability to keep things running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a friendly thank-you note. It’s a great way to reiterate your enthusiasm for the role and keep you fresh in their minds. Plus, it shows you’re genuinely interested in joining their team!
We think you need these skills to ace Weekend Reception Supervisor in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and personable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter and CV!
Tailor Your Experience: Make sure to highlight your relevant experience as a Reception Manager or in a similar role. We’re looking for someone who can deliver a professional guest experience, so share specific examples that demonstrate your skills in managing reservations and handling guest enquiries.
Be Detail-Oriented: Attention to detail is key in this role! In your application, mention how you've successfully managed VIPs, special requests, and feedback in the past. This will show us that you can handle the nuances of our busy restaurant environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Brigadiers!
How to prepare for a job interview at JKS Restaurants
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Brigadiers and its unique concept. Understand their food and drink offerings, especially the Indian barbecue methods they use. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your People Skills
As a Reception Supervisor, being friendly and personable is key. Prepare examples of how you've built rapport with guests in previous roles. Think about specific situations where you turned a guest's experience around or handled a difficult situation with grace.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage reservations and walk-ins effectively. Share strategies you’ve used to optimise table allocation and ensure smooth service flow during peak times. This will highlight your ability to handle high-pressure situations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, such as handling guest complaints or managing VIP requests. Practice your responses to these scenarios, focusing on how you maintain professionalism and attention to detail under pressure.