At a Glance
- Tasks: Support daily operations, manage communications, and assist with training in a vibrant restaurant group.
- Company: Join a dynamic and growing restaurant group with exciting future plans.
- Benefits: Enjoy Sundays off, 50% dining discount, and career development opportunities.
- Other info: Fast-paced environment with excellent career progression and team celebrations.
- Why this job: Be part of a team that values kindness, hard work, and personal growth.
- Qualifications: Experience in hospitality administration and strong organisational skills required.
The predicted salary is between 30000 - 35000 £ per year.
Salary - Up to 35k per annum
Schedule - Full Time
Experience - Previous experience as an Operations Assistant or Restaurant Administrator
We’re looking for a talented Operations Assistant or Restaurant Administrator to join our team. This is an exciting opportunity for an ambitious individual to play a key role in a dynamic & growing restaurant group with big plans ahead.
The Position
Initially on a fixed term contract of 6 months, this role provides an experienced and highly organised Operations Assistant / Restaurant Administrator with varied and fast-paced responsibilities that combine administration, operational support, guest relations and training coordination. The successful candidate will play a key role in ensuring the smooth day-to-day running of our restaurants by supporting managers, maintaining operational systems, coordinating communications, and assisting with projects and events. Previous experience within a hospitality, restaurant, or operations environment is essential.
Main Duties
- Assist the operations team with day-to-day administration and project coordination.
- Organise and maintain documentation across Dropbox, SharePoint, Notion, and other company platforms.
- Support the operations team with ad hoc projects and administrative duties.
- Manage and respond to email enquiries relating to reservations, events, and general guest requests.
- Ensure all guest communications are handled confidently, professionally, and in line with company standards.
- Liaise closely with restaurant teams to communicate guest information and special requirements.
- Support the upkeep of training materials.
- Assist with new starter inductions, onboarding processes, and employee records.
- Help organise staff events, training sessions, and team celebrations.
Ideal Candidate
- Previous experience in an Operations Assistant, Restaurant Administrator, Executive Assistant, or similar hospitality administration role.
- Experience using AI-powered tools and design platforms.
- Strong understanding of restaurant operations and hospitality environments.
- Excellent customer service and communication skills.
- Extensive knowledge of SevenRooms and restaurant reservation procedures.
- Proficiency in Microsoft Office applications.
- Strong organisational and time-management skills with excellent attention to detail.
- The ability to manage multiple priorities in a fast-paced environment.
- A professional, friendly, and proactive approach.
- Confidence liaising with guests, suppliers, contractors, and senior management.
Benefits & Culture
Our team is the most important part of our business, and we celebrate the skills and characteristics that make each member unique. We invite your commitment to kindness and hard work, supported by a wide range of benefits:
- We’re closed on Sundays – that’s always a set day off!
- 50% off dining across JKS Restaurants
- 3 month celebration meal
- Trade price wine from our suppliers
- Wagestream – stream your pay earlier
- Company Donations for your involvement with Charities
- Employee Assistance Program
- Access to Financial Advice
- WSET wine and spirits courses
- A personalised learning & development plan to develop your skills and knowledge
- Career progression with a fast-growing, critically acclaimed restaurant group.
- Employee referral scheme – paying up to £600 per referral
- Team parties & long service awards
- Wedding gift & new born care package
- Access to 24/7 GP for you and your family
- Discounted Gym Membership
Operations Assistant - Fixed Term Contract in London employer: JKS Restaurants
Join a dynamic and growing restaurant group as an Operations Assistant, where your contributions will be valued in a supportive and inclusive work culture. Enjoy a range of benefits including Sundays off, generous dining discounts, and tailored career development opportunities, all while being part of a team that celebrates individuality and fosters professional growth. With a commitment to employee well-being and a vibrant atmosphere, this role offers a meaningful and rewarding experience in the heart of the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant - Fixed Term Contract in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Operations Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their operations and think about how your previous experience as an Operations Assistant or Restaurant Administrator can add value. We want to see that you’re genuinely interested!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple priorities in fast-paced environments. Whether it’s through a portfolio or just some anecdotes, we love to see how you handle the heat!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team and ready to dive into the exciting world of restaurant operations.
We think you need these skills to ace Operations Assistant - Fixed Term Contract in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Assistant role. Highlight your previous experience in hospitality or administration, and don’t forget to mention any specific tools you’ve used, like SevenRooms or Microsoft Office.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for the restaurant industry and how your skills align with our needs. Be sure to mention why you want to join our dynamic team at StudySmarter.
Show Off Your Organisational Skills:Since this role involves a lot of coordination and administration, make sure to highlight your organisational skills. Share examples of how you've managed multiple tasks or projects in a fast-paced environment.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our amazing company culture!
How to prepare for a job interview at JKS Restaurants
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of restaurant operations and hospitality environments. Familiarise yourself with the specific tools mentioned in the job description, like SevenRooms and Microsoft Office applications, so you can confidently discuss your experience.
✨Showcase Your Organisational Skills
Since the role involves a lot of administration and project coordination, be prepared to share examples of how you've successfully managed multiple priorities in a fast-paced environment. Think of specific situations where your organisational skills made a difference.
✨Demonstrate Excellent Communication
This position requires strong customer service and communication skills. During the interview, practice articulating your thoughts clearly and professionally. You might even want to role-play handling guest enquiries to show how you would manage communications effectively.
✨Be Proactive and Friendly
The ideal candidate is described as professional, friendly, and proactive. Make sure to convey your enthusiasm for the role and the company during the interview. A positive attitude can go a long way in making a great impression!
