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- Tasks: Create unforgettable experiences for guests and manage reservations with flair.
- Company: Award-winning hospitality group in Greater London.
- Benefits: Discounts, personalised development plans, and career growth opportunities.
- Why this job: Join a passionate team and make a real difference in guest experiences.
- Qualifications: Experience in hospitality and a knack for building rapport.
- Other info: Fast-paced environment with plenty of room for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality group in Greater London is seeking an experienced Reception Manager to join their award-winning team. The ideal candidate will ensure a warm welcome and exceptional service for guests, managing reservations and building rapport to encourage repeat visits.
With opportunities for career growth and various benefits including discounts and a personalized development plan, this role offers a fantastic chance for those passionate about hospitality.
Guest Experience Manager – High-Volume Restaurant in London employer: JKS Restaurants
Contact Detail:
JKS Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Manager – High-Volume Restaurant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Guest Experience Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, be sure to let your passion for hospitality shine through. Share stories about how you've created memorable experiences for guests in the past – it’s all about making that personal connection.
✨Tip Number 3
Research the company! Before your interview, dive into the hospitality group’s values and recent achievements. This will not only help you tailor your answers but also show that you’re genuinely interested in being part of their award-winning team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Guest Experience Manager – High-Volume Restaurant in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable guest experiences – this will help us see your enthusiasm!
Tailor Your Application: Make sure to customise your CV and cover letter for the Guest Experience Manager role. Highlight relevant skills and experiences that align with the job description, especially around managing reservations and building rapport with guests.
Be Personable and Authentic: We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to inject a bit of personality. This is a hospitality role after all, and we value genuine connections.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s super easy and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at JKS Restaurants
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality group. Understand their values, mission, and what makes them stand out in the industry. This will not only impress the interviewers but also help you tailor your answers to align with their ethos.
✨Showcase Your Guest-Centric Approach
As a Guest Experience Manager, your focus should be on exceptional service. Prepare examples from your past experiences where you went above and beyond for guests. Highlight how you built rapport and encouraged repeat visits, as this is crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Think of scenarios where you had to manage difficult guests or resolve booking issues. Practising these responses will help you demonstrate your ability to handle the fast-paced environment of a high-volume restaurant.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team culture, opportunities for career growth, or how they measure guest satisfaction. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
