Head Waiter / Waitress

Head Waiter / Waitress

Full-Time No home office possible
JKS Restaurants

At a Glance

  • Tasks: Join our team as a Head Waiter/Waitress, delivering exceptional service and creating memorable dining experiences.
  • Company: The Hound is an award-winning restaurant group known for its modern British cuisine and vibrant atmosphere.
  • Benefits: Enjoy up to 50% off dining, discounted gym memberships, and personalised learning & development plans.
  • Why this job: Be part of a passionate team in a unique setting, celebrating British produce and genuine hospitality.
  • Qualifications: Previous experience in fine dining, a passion for British cuisine, and excellent attention to detail required.
  • Other info: Immediate start available; competitive hourly wage between Β£12 - Β£15.

The Hound is seeking a Waiter to join their team. The successful candidate will be friendly, personable, and passionate about all things food and drink. This is a fantastic opportunity for an experienced Waiter looking for a new role in an award-winning, critically acclaimed group.

The Hound is the third opening from JKS & Dom Jacobs on Chiswick High Road, West London, following the success of The Cadogan Arms and The George. A modern-day coaching inn built within the walls of a Victorian police station, it is now the perfect stop for a pint, a meal, or a bed for the night. Headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett, the menu focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list and a comprehensive beer list.

The ideal Waiter/Waitress will have:

  • Previous experience as a Waiter/Waitress in a high-end, fine dining restaurant.
  • Passion for delivering exceptional guest experience.
  • A keen interest in British cuisine, with a desire to learn and develop with us.
  • Excellent attention to detail and a highly personable nature.

BENEFITS & CULTURE

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognize the importance of offering our teams the tools, guidance, and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

  • Treat Yourself: Up to 50% off dining across JKS Restaurants, Retail & Takeaway Discounts, Code App Membership.
  • Look After Yourself: Discounted Gym Membership, Company Donations for your involvement with Charities, Employee Assistance Program, Access to Financial Advice, Wedding Gift & New-born Care Package - Celebrating your big occasions.
  • Progress Yourself: Access to our fantastic L&D Calendar, a personalized learning & development plan to develop your skills and knowledge, career progression with a fast-growing, critically acclaimed restaurant group.
  • Be Yourself: Employee referral scheme - paying up to Β£600 per referral, staff parties & long service awards.

Experience: Required

Languages: English – Advanced

Employment: Full-time

Schedule: Monday to Tuesday

Salary: Β£12 – Β£15 hourly

Starting time: Immediate start!

About JKS Restaurants: JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within a casual trend-focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people-focused environment.

Head Waiter / Waitress employer: JKS Restaurants

The Hound is an exceptional employer that prioritises its team, offering a vibrant work culture where genuine hospitality thrives. Located in the heart of Chiswick, West London, employees benefit from industry-leading mentorship, extensive learning and development opportunities, and a range of perks including generous dining discounts and wellness initiatives. Join us to be part of a critically acclaimed restaurant group that values your individuality and supports your career growth in a dynamic and rewarding environment.
JKS Restaurants

Contact Detail:

JKS Restaurants Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Head Waiter / Waitress

✨Tip Number 1

Familiarise yourself with The Hound's menu and the culinary styles of its chefs. Being able to discuss specific dishes and your personal favourites during an interview will show your genuine interest in the restaurant and its offerings.

✨Tip Number 2

Network within the hospitality industry, especially with those who have experience at JKS Restaurants. They can provide valuable insights about the company culture and what it takes to succeed as a Head Waiter/Waitress.

✨Tip Number 3

Demonstrate your passion for British cuisine by attending food events or workshops. This not only enhances your knowledge but also gives you talking points that can impress during your interview.

✨Tip Number 4

Prepare to showcase your customer service skills through role-play scenarios. Practising how to handle various guest situations can help you feel more confident and ready to impress during the interview process.

We think you need these skills to ace Head Waiter / Waitress

Exceptional Customer Service
Knowledge of Food and Beverage Pairing
Attention to Detail
Strong Communication Skills
Teamwork and Collaboration
Time Management
Problem-Solving Skills
Ability to Work Under Pressure
Sales Skills
Adaptability
Passion for British Cuisine
Experience in Fine Dining
Interpersonal Skills
Multitasking Abilities

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your previous experience as a Waiter/Waitress, especially in high-end dining. Emphasise your passion for food and drink, and any specific skills that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention your interest in British cuisine and how you can contribute to delivering exceptional guest experiences at The Hound.

Highlight Relevant Skills: In your application, focus on your attention to detail and personable nature. Provide examples of how you've successfully interacted with guests and contributed to a positive dining experience in your previous roles.

Show Your Passion: Express your genuine interest in the hospitality industry and your desire to learn and grow within the team. Mention any relevant training or development you've undertaken that aligns with the values of JKS Restaurants.

How to prepare for a job interview at JKS Restaurants

✨Show Your Passion for Food and Drink

Make sure to express your enthusiasm for food and drink during the interview. Share any experiences you have with British cuisine or fine dining, and discuss what excites you about working in a restaurant like The Hound.

✨Demonstrate Your Guest Experience Skills

Prepare examples of how you've delivered exceptional guest experiences in previous roles. Highlight specific situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the role.

✨Highlight Your Attention to Detail

Since attention to detail is key in fine dining, be ready to discuss how you maintain high standards in service and presentation. You could mention how you ensure orders are accurate and how you keep the dining area tidy and inviting.

✨Be Personable and Friendly

The ideal candidate is described as friendly and personable, so make sure to showcase your personality during the interview. Smile, engage with your interviewer, and demonstrate that you can create a warm atmosphere for guests.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>