Head Waiter / Waitress

Head Waiter / Waitress

City of London Full-Time No home office possible
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At a Glance

  • Tasks: Lead the front of house team and deliver exceptional service to guests.
  • Company: Join the award-winning JKS Restaurants in a vibrant new venue.
  • Benefits: Earn up to £18 per hour with full-time hours and career growth opportunities.
  • Why this job: Be part of an exciting culinary journey inspired by Punjabi heritage.
  • Qualifications: Previous experience in a fast-paced restaurant and a passion for hospitality.
  • Other info: Dynamic environment with a focus on creativity and learning.

Join to apply for the Head Waiter / Waitress role at JKS Restaurants.

The Hound is seeking a Waiter to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Waiter looking for a new role in an award‑winning, critically acclaimed group.

The Hound is the third opening from JKS & Dom Jacobs on Chiswick High Road, West London. Following on from the success of The Cadogan Arms and The George, it is a modern‑day coaching inn built within the walls of a Victorian police station—now the perfect stop for a pint, a meal, or a bed for the night. Headed up by Managing Director Dom Jacobs and the Culinary Director James Knappett, the menu focuses on simply prepared British produce, celebrating locally sourced fish, meat and fresh vegetables, and sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list.

Ideal Candidate

  • Previous experience as a waiter/waitress in a high‑end, fine‑dining restaurant
  • Passion for delivering exceptional guest experience
  • A keen interest in British cuisine, with a desire to learn and develop with us
  • Excellent attention to detail and a highly personable nature

Benefits & Culture

  • Up to 50% off dining across JKS Restaurants
  • Retail & takeaway discounts
  • Code app membership
  • Discounted gym membership
  • Company donations for your involvement with charities
  • Employee assistance program
  • Access to financial advice
  • Wedding gift & newborn care package
  • Access to our fantastic L&D calendar
  • A personalised learning & development plan to develop your skills and knowledge
  • Career progression with a fast‑growing, critically acclaimed restaurant group
  • Employee referral scheme – paying up to £600 per referral
  • Staff parties & long‑service awards

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Head Waiter / Waitress employer: JKS Restaurants

JKS Restaurants is an exceptional employer, offering a vibrant work culture that celebrates creativity and passion for food and hospitality. As part of the award-winning team at Ambassadors Clubhouse in Mayfair, employees benefit from competitive pay, opportunities for career development, and the chance to be part of a trend-setting restaurant group that values its staff and fosters a supportive environment.
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Contact Detail:

JKS Restaurants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter / Waitress

✨Tip Number 1

Get to know the restaurant! Before your interview, do a bit of research on Ambassadors Clubhouse. Familiarise yourself with their menu and vibe. This shows you’re genuinely interested and ready to dive into the role.

✨Tip Number 2

Practice your service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your experience in providing exceptional service will set you apart from other candidates.

✨Tip Number 3

Show your passion for food and drink! Be prepared to discuss your favourite dishes or cocktails and why you love them. This enthusiasm can really shine through during your interview.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to be part of our team at JKS Restaurants.

We think you need these skills to ace Head Waiter / Waitress

Customer Service
Team Leadership
Attention to Detail
Passion for Food and Drink
Communication Skills
Problem-Solving Skills
Eagerness to Learn
Creativity
Ability to Work in a Fast-Paced Environment
Hospitality Knowledge
Time Management
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for food and hospitality shine through. Share experiences that highlight your enthusiasm and how you connect with guests to create memorable dining experiences.

Tailor Your Experience: Make sure to highlight your previous experience in fast-paced, quality restaurants. Use specific examples that demonstrate your ability to lead a team and deliver exceptional service, as this is key for the Head Waiter/Waitress role.

Be Personable and Friendly: Since the role requires a warm and genuine welcome for guests, reflect this in your application. Use a friendly tone and share anecdotes that showcase your personable nature and ability to engage with customers.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s a straightforward process, and we can’t wait to see your application come through!

How to prepare for a job interview at JKS Restaurants

✨Know the Menu Inside Out

Before your interview, make sure you familiarise yourself with the restaurant's menu and its unique offerings. Being able to discuss specific dishes, their ingredients, and how they are prepared will show your passion for food and drink, which is crucial for a Head Waiter/Waitress role.

✨Showcase Your Customer Service Skills

Prepare examples from your previous experience where you provided exceptional customer service. Think about times when you went above and beyond for guests, as this will demonstrate your ability to create memorable experiences, which is key in this role.

✨Emphasise Team Leadership

As a Head Waiter/Waitress, you'll be leading a team. Be ready to discuss your leadership style and provide examples of how you've inspired or trained others in the past. This will highlight your capability to motivate the front of house team.

✨Express Your Passion for Hospitality

During the interview, convey your enthusiasm for the hospitality industry. Share what excites you about working in a fast-paced restaurant environment and how you plan to continue learning and growing within the role. This passion can set you apart from other candidates.

Head Waiter / Waitress
JKS Restaurants
Location: City of London
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