At a Glance
- Tasks: Welcome guests and ensure an exceptional dining experience at a Michelin-starred restaurant.
- Company: Join JKS Restaurants, a critically acclaimed group with a passion for hospitality.
- Benefits: Enjoy up to 50% off dining, discounted gym memberships, and unique celebration packages.
- Other info: Work alongside industry-leading talent in a supportive and inclusive environment.
- Why this job: Be part of a dynamic team in a vibrant, sociable atmosphere with career growth opportunities.
- Qualifications: Experience in guest relations and managing reservations, preferably with SevenRooms.
The predicted salary is between 24750 - 30250 £ per year.
The Restaurant Trishna is a contemporary Indian restaurant with a focus on coastal cuisine from south west India. The wine list is constantly evolving, representing extraordinary examples from classic and emerging regions, each selected to pair with the diverse range of flavours found in the food. The informal and pared back aesthetic of the interiors, offset with antique mirrors, marble table tops and original wooden panelling offer a sociable neighbourhood dining atmosphere, with terrace doors that open onto the street, creating a semi-alfresco ambience throughout the restaurant. Within the basement is a private dining room in informal and discrete surroundings with the wine cellar setting the backdrop. Trishna has held a Michelin star since 2012, following the award of a Michelin Bib Gourmand in 2011.
The Position
We're looking for an experienced Head Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you:
- Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;
- Effectively managing reservations and walk-ins to maximise covers during service;
- Experience with SevenRooms (preferred);
- Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
- Working closely with the Concierge teams to coordinate guest requests, recommendations, bookings and special arrangements.
Benefits
Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:
- Treat Yourself - Up to 50% off dining across JKS Restaurants, Retail & Takeaway Discounts, Code App Membership
- Look After Yourself - Discounted Gym Membership, Stream – stream your pay earlier, Company Donations for your involvement with Charities, Employee Assistance Program, Access to Financial Advice, Wedding Gift & New-born Care Package - Celebrating your big occasions
- Progress Yourself - Access to our fantastic L&D Calendar, A personalised learning & development plan to develop your skills and knowledge, Career progression with a fast-growing, critically acclaimed restaurant group.
- Be Yourself - Employee referral scheme - paying up to £600 per referral, Staff parties & long service awards.
The Group
JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, a spot in the Sunday Times Best 100 Places to Work 2025 and one of codes happiest places to work 2025. The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Ambassadors Clubhouse, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.
Head Receptionist employer: JKS Restaurants
At Legado, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and culinary excellence. Our Michelin-starred kitchen in Shoreditch not only provides opportunities for professional growth and skill development but also fosters a supportive environment where your passion for Spanish-inspired cuisine can truly flourish. Join us to be part of a dedicated team that values hard work, innovation, and outstanding guest service.
StudySmarter Expert Advice🤫
We think this is how you could land Head Receptionist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like JKS Restaurants. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to JKS Restaurants
Don't be shy about reaching out to JKS Restaurants directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Receptionist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about JKS Restaurants and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at JKS Restaurants
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
