At a Glance
- Tasks: Ensure a warm welcome and exceptional guest experiences at our Michelin-starred restaurant.
- Company: Join the acclaimed JKS Restaurants, known for its vibrant culture and culinary excellence.
- Benefits: Enjoy discounts, gym memberships, and a personalised development plan to boost your career.
- Other info: Opportunities for career progression within a critically acclaimed restaurant group.
- Why this job: Be part of a passionate team that values genuine hospitality and personal growth.
- Qualifications: Experience as a Reception Manager or Head Receptionist in a fast-paced restaurant environment.
The predicted salary is between 29700 - 36300 £ per year.
Gymkhana is inspired by the elite clubs of India where members of high society socialise, eat, drink, celebrate and play sport.
The Gymkhana menus take influence from the breadth of India, focusing on tandoori-grilled specialties, classic regional curries, biryanis and chaat-style sharing plates.
The flavours are bold, rooted in tradition and richly layered with spices.
The bars at Gymkhana specialise in a collection of Club Cocktails, which showcase the finest Indian ingredients and flavour combinations, offering a modern Indian interpretation on renowned classics.
Above the restaurant is 42, Gymkhana's intimate cocktail lounge.
Gymkhana received its second Michelin Star in 2024, a decade after the first Star and winning Best Restaurant at the National Restaurant Awards and BMW Square Meal Restaurant of the Year.
The Position
We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish.
- If you have experience in the following, then we want to hear from you:
- Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant;
- Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;
- Experience with Seven Rooms (preferred);
- Effectively managing reservations and walk-ins to maximise covers during service;
- Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day.
We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.
We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique.
- Your commitment to be kind and work hard comes with a range of benefits such as:
- Treat Yourself
- Monthly JKS Dining Out Allowance
- Up to 50% off dining across JKS Restaurants
- Retail & Takeaway Discounts
- Company tech scheme
- Look After Yourself
- Discounted Gym Membership
- Stream - stream your pay earlier
- Company Donations for your involvement with Charities
- Cycle to work Scheme
- Employee Assistance Program
- Enhanced Maternity/Paternity Leave
- Access to Financial Advice
- Season Ticket Loan
- Progress Yourself
- Access to our fantastic L&D Calendar
- A personalised learning & development plan to develop your skills and knowledge
- Career progression with a fast-growing, critically acclaimed restaurant group.
- Be Yourself
- Additional holiday for every year with us (rising to 30 days)
- Employee referral scheme - paying up to £600 per referral
- Staff parties & long service awards
- The Group
JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008.
Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World's 100 Best Restaurants, a spot in the Sunday Times Best 100 Places to Work 2025 and one of codes happiest places to work 2025
The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Ambassadors Clubhouse, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi,
JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.
Reception Manager employer: JKS Restaurants Ltd
JKS Restaurants is an exceptional employer that values innovation and excellence in the fine dining sector. With a strong focus on employee development, you will have access to comprehensive training programs and growth opportunities while working in a dynamic and supportive environment. Located in a vibrant area, our team enjoys a collaborative culture that celebrates creativity and ensures every member feels valued and empowered to deliver outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like JKS Restaurants Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to JKS Restaurants Ltd
Don't be shy about reaching out to JKS Restaurants Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about JKS Restaurants Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at JKS Restaurants Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
