Senior Receptionist — Guest Experience Lead (Full-Time) in London

Senior Receptionist — Guest Experience Lead (Full-Time) in London

London Full-Time 34000 - 35000 £ / year (est.) No working from home possible
JKS Restaurants Holdings Ltd

At a Glance

  • Tasks: Manage reservations and create unforgettable experiences for our guests.
  • Company: Join the award-winning JKS Restaurants team in London.
  • Benefits: Earn up to £17 per hour with a full-time role in hospitality.
  • Other info: Work in a vibrant environment with opportunities for growth.
  • Why this job: Be the friendly face that makes every dining experience special.
  • Qualifications: Experience in hospitality and a passion for guest service.

The predicted salary is between 34000 - 35000 £ per year.

JKS Restaurants Holdings Ltd is looking for a Senior Receptionist for Brigadiers in London. The ideal candidate will be friendly and personable, ensuring a welcoming atmosphere for guests.

Responsibilities include managing reservations and providing exceptional guest service. This is a fantastic opportunity for those experienced in hospitality, working in an award-winning environment.

The role is full-time with a salary of up to £17 per hour, focusing on creating memorable experiences for diners.

Senior Receptionist — Guest Experience Lead (Full-Time) in London employer: JKS Restaurants Holdings Ltd

JKS Restaurants Holdings Ltd is an exceptional employer, offering a vibrant work culture that prioritises guest experience and employee satisfaction. Located in the heart of London, our team enjoys competitive pay, opportunities for professional growth, and the chance to work in an award-winning restaurant environment that values creativity and collaboration.

JKS Restaurants Holdings Ltd

Contact Details:

JKS Restaurants Holdings Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Receptionist — Guest Experience Lead (Full-Time) in London

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead on a fantastic role like the Senior Receptionist at Brigadiers.

Tip Number 2

Practice your guest service skills! Since this role is all about creating memorable experiences, think of scenarios where you can showcase your friendly and personable nature. Role-play with friends or family to get comfortable with handling various guest interactions.

Tip Number 3

Research Brigadiers and JKS Restaurants! Familiarise yourself with their values and what makes them stand out in the hospitality scene. This knowledge will help you tailor your approach and show that you're genuinely interested in being part of their team.

Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining the team at Brigadiers. Don't miss out on this amazing opportunity!

We think you need these skills to ace Senior Receptionist — Guest Experience Lead (Full-Time) in London

Customer Service
Hospitality Experience
Reservation Management
Interpersonal Skills
Communication Skills
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Show Your Personality:When writing your application, let your friendly and personable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter!

Highlight Relevant Experience:Make sure to showcase any previous hospitality experience you have. We’re looking for someone who can manage reservations and provide exceptional guest service, so give us examples of how you've done this in the past.

Tailor Your Application:Take a moment to tailor your CV and cover letter specifically for this role at Brigadiers. Mention why you’re excited about working in an award-winning environment and how you can contribute to creating memorable experiences for our diners.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Don’t miss out!

How to prepare for a job interview at JKS Restaurants Holdings Ltd

Know the Venue Inside Out

Before your interview, make sure to research Brigadiers and its unique offerings. Familiarise yourself with their menu, atmosphere, and any recent awards or recognitions. This will not only impress your interviewers but also help you understand how you can contribute to creating memorable experiences for guests.

Showcase Your People Skills

As a Senior Receptionist, being friendly and personable is key. During the interview, share specific examples of how you've provided exceptional guest service in the past. Use anecdotes that highlight your ability to manage reservations and handle guest inquiries with a smile.

Prepare for Scenario Questions

Expect questions that assess your problem-solving skills in a hospitality context. Think about potential scenarios you might face as a receptionist, such as handling a double booking or a dissatisfied guest. Practising your responses will help you feel more confident and articulate during the interview.

Dress the Part

First impressions matter, especially in hospitality. Dress smartly and professionally for your interview, reflecting the high standards of JKS Restaurants. A polished appearance shows that you take the opportunity seriously and understand the importance of creating a welcoming atmosphere for guests.