Reception Manager in London

Reception Manager in London

London Full-Time 48000 - 50000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the reception team and create a welcoming atmosphere for guests.
  • Company: Join Brigadiers, an award-winning restaurant inspired by Indian army mess bars.
  • Benefits: Competitive salary up to £50,000, full-time hours, and a vibrant work environment.
  • Why this job: Be part of a dynamic team in a critically acclaimed restaurant with a unique concept.
  • Qualifications: Previous experience as a Reception Manager or Head Receptionist in a quality restaurant.
  • Other info: Opportunity to work in a diverse group with 28 brands and Michelin-starred restaurants.

The predicted salary is between 48000 - 50000 £ per year.

Brigadiers are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award-winning, critically acclaimed group.

The Restaurant Inspired by the army mess bars of India, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games are offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves.

The Position We’re looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience, ensuring a seamless journey for our guests from start to finish.

  • Prior experience as a Reception Manager or Head Receptionist in a fast-paced, quality restaurant.
  • Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom.
  • Effectively managing reservations and walk-ins to maximise covers during service.
  • Handling face-to-face, telephone and email queries in a polite, professional and diplomatic manner.

Experience: Required

Employment: Full-time

Salary: £48,000 – £50,000 yearly

About JKS Restaurants Holdings Ltd The Group: We currently have 28 brands in central London, 6 Michelin stars, 4 Michelin bib gourmands and 7 of our restaurants are in the top 100 restaurants in London. We’re an incredibly diverse group of restaurants within Central London.

Reception Manager in London employer: JKS Restaurants Holdings Ltd

Brigadiers is an exceptional employer, offering a vibrant work culture that celebrates camaraderie and social interaction, inspired by the unique atmosphere of Indian army mess bars. With a focus on employee growth and development, team members benefit from being part of an award-winning group renowned for its culinary excellence and innovative dining experiences. Located in the heart of Central London, Brigadiers provides a dynamic environment where passionate individuals can thrive and contribute to creating memorable guest experiences.
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Contact Detail:

JKS Restaurants Holdings Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception Manager in London

✨Tip Number 1

Get to know the restaurant vibe! Before your interview, pop by Brigadiers for a meal or a drink. This way, you can chat with staff and get a feel for the atmosphere, which will help you connect during your interview.

✨Tip Number 2

Practice your people skills! As a Reception Manager, you'll be the face of the restaurant. Role-play common scenarios with friends or family to boost your confidence in handling guest interactions and queries.

✨Tip Number 3

Show off your passion for food and drink! Be ready to discuss your favourite dishes or drinks from the menu during the interview. This shows you're genuinely interested in what Brigadiers has to offer.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Brigadiers, which is always a bonus!

We think you need these skills to ace Reception Manager in London

Customer Service Skills
Interpersonal Skills
Reservation Management
Communication Skills
Problem-Solving Skills
Professionalism
Diplomacy
Attention to Detail
Time Management
Team Leadership
Experience in Fast-Paced Environments
Conflict Resolution
Adaptability

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly and personable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter!

Tailor Your Experience: Make sure to highlight your previous experience in quality restaurants. We’re looking for someone who knows the ropes, so connect your past roles to what we’re doing at Brigadiers.

Be Professional Yet Approachable: While it’s important to maintain professionalism, remember that we value a warm and engaging approach. Use a tone that reflects how you would interact with our guests – friendly and welcoming!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!

How to prepare for a job interview at JKS Restaurants Holdings Ltd

✨Know the Venue Inside Out

Before your interview, make sure you research Brigadiers thoroughly. Familiarise yourself with their menu, the dining experience they offer, and their unique concept inspired by army mess bars. This will not only show your genuine interest but also help you answer questions more confidently.

✨Showcase Your People Skills

As a Reception Manager, your ability to connect with guests is crucial. Prepare examples of how you've built rapport with customers in previous roles. Think about specific situations where your friendly and personable nature made a difference in guest experiences.

✨Demonstrate Your Organisational Skills

Be ready to discuss how you manage reservations and walk-ins effectively. Share strategies you've used in the past to maximise covers during busy service times. Highlight any tools or systems you’ve implemented to streamline operations.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face as a Reception Manager at Brigadiers and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.

Reception Manager in London
JKS Restaurants Holdings Ltd
Location: London
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