Reception Manager in City of London

Reception Manager in City of London

City of London Full-Time 48000 - 50000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the reception team, ensuring a warm welcome and exceptional guest experiences.
  • Company: Join Brigadiers, an award-winning restaurant inspired by Indian army mess bars.
  • Benefits: Competitive salary up to £50,000, full-time hours, and a vibrant work environment.
  • Why this job: Be part of a dynamic team in a critically acclaimed restaurant with a unique concept.
  • Qualifications: Previous experience as a Reception Manager or Head Receptionist in a quality restaurant.
  • Other info: Opportunity to work in a diverse group with 28 brands and Michelin-starred restaurants.

The predicted salary is between 48000 - 50000 £ per year.

Brigadiers are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award-winning, critically acclaimed group.

The restaurant accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games are offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves.

We’re looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience, ensuring a seamless journey for our guests from start to finish.

  • Prior experience as a Reception Manager or Head Receptionist in a fast-paced, quality restaurant.
  • Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom.
  • Effectively managing reservations and walk-ins to maximise covers during service.
  • Handling face-to-face, telephone and email queries in a polite, professional and diplomatic manner.

Experience: Required

Employment: Full-time

Salary: £48,000 – £50,000 yearly

The Group: We currently have 28 brands in central London, 6 Michelin stars, 4 Michelin bib gourmands and 7 of our restaurants are in the top 100 restaurants in London. We’re an incredibly diverse group of restaurants within Central London.

Reception Manager in City of London employer: JKS Restaurants Holdings Ltd

Brigadiers offers an exceptional work environment for a Reception Manager, where you can thrive in a vibrant and dynamic atmosphere inspired by the rich culture of Indian dining. With a focus on employee growth and development, you will be part of an award-winning group that values camaraderie and teamwork, providing opportunities to enhance your skills while enjoying competitive benefits and a supportive work culture in the heart of London.
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Contact Detail:

JKS Restaurants Holdings Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception Manager in City of London

✨Tip Number 1

Get to know the restaurant vibe! Before your interview, pop by Brigadiers for a meal or a drink. This way, you can chat with staff and get a feel for the atmosphere, which will help you connect during your interview.

✨Tip Number 2

Practice your people skills! As a Reception Manager, you'll need to charm guests from the get-go. Role-play common scenarios with friends to boost your confidence in handling reservations and guest interactions.

✨Tip Number 3

Show off your passion for food and drink! Be ready to discuss your favourite dishes or drinks and how they relate to the restaurant's offerings. This shows you're not just looking for any job, but you genuinely care about the experience at Brigadiers.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the team at Brigadiers.

We think you need these skills to ace Reception Manager in City of London

Customer Service Skills
Interpersonal Skills
Reservation Management
Communication Skills
Problem-Solving Skills
Professionalism
Attention to Detail
Multitasking
Diplomacy
Experience in Quality Restaurants
Team Management
Guest Engagement
Conflict Resolution

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly and personable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter!

Highlight Relevant Experience: Make sure to emphasise your previous experience as a Reception Manager or Head Receptionist in a quality restaurant. We’re looking for someone who knows the ropes, so share specific examples of how you've excelled in similar roles.

Tailor Your Application: Take the time to tailor your CV and cover letter to match the job description. Mention your passion for food and drink, and how you can contribute to creating an exceptional guest experience at Brigadiers.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with our award-winning group!

How to prepare for a job interview at JKS Restaurants Holdings Ltd

✨Know the Venue Inside Out

Before your interview, make sure you’re familiar with Brigadiers and its unique concept. Understand their menu, the atmosphere they create, and what makes them stand out in the restaurant scene. This knowledge will help you demonstrate your passion for food and drink, which is crucial for a Reception Manager.

✨Showcase Your People Skills

As a Reception Manager, you'll be the face of the restaurant. Prepare to discuss your experience in building rapport with guests and handling various situations. Think of specific examples where you’ve turned a challenging guest interaction into a positive experience, as this will highlight your personable nature.

✨Master the Art of Reservations

Be ready to talk about your experience managing reservations and walk-ins. Consider how you can maximise covers during busy service times. You might even want to suggest a few strategies you’ve used in the past that could benefit Brigadiers, showing that you’re proactive and solution-oriented.

✨Prepare Questions That Matter

Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team culture, how they handle peak times, or what they value most in a Reception Manager. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Reception Manager in City of London
JKS Restaurants Holdings Ltd
Location: City of London
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