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- Tasks: Lead quality assurance efforts and resolve production issues to ensure top-notch products.
- Company: Join a dynamic manufacturing company focused on quality and innovation.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact by ensuring product quality and customer satisfaction.
- Qualifications: Degree in a scientific field and experience in quality roles required.
- Other info: Fast-paced environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
The holder will act as the primary quality contact for the resolution of day to day production and product quality issues, customer complaint handling, control of non conforming product and product release.
Duties:
- First point of contact for the operations team to resolve day to day product quality issues.
- Has the authority to reject any component or product if any specification is not met.
- Management of customer complaint handling system, ensuring that quality issues are resolved using effective problem solving techniques within defined timescales and accurate and timely responses are given to the customer.
- Develop and manage a robust system for assessing the compliance of finished products determining suitability for sale (including the positive release of specific finished products through the SAGE ERP system).
- Ensure the continuous update and maintenance of the product test requirements in line with approved changes to finished product specifications and agreed customer requests.
- Generate Certificate of Analysis and Certificate of Conformance as per customer requirements to support the sale of finished goods.
- Coordinate the control of non conforming in process and finished products and assessment of product returns. Ensure appropriate action is taken by generating as required a rework instruction or rejection notification.
- Liaise with GIQC Manager for quality issues relating to raw materials, packaging components and bought in materials.
- Manage the HACCP, Calibration, Validation, GMP Training, GMP Audit, Environmental and Water monitoring programmes.
- Support the creation, review and approval of quality documents including SOPs, master manufacturing records, batch production records and validation documentation.
- Maintain and refine the FGQC and QC Lab department’s Controlled documentation and assist with the generation and review of documentation for other departments.
- Conduct internal, process and factory audits, identifying non conformances and propose opportunities for improvements.
- Serve as first line supervision for Quality teams. Deputise for the Head of Quality and act as deputy authorised person.
- Provide cover for the Product Quality teams for holidays/absence and during periods of high workload.
- Devise and publish key metrics for Quality Control Processes.
- Manage and Support QC Microlab and QC Chemical Labs to ensure efficient and accurate test results.
The Person:
- Ideally qualified to degree (or equivalent) in an appropriate scientific subject or specific quality assurance discipline.
- Must have experience in a Quality Role within a manufacturing organisation.
- Sound practical and theoretical knowledge of statistics and Quality Control Tools.
- The job holder must have good communication skills both oral and written.
- Must be customer focused.
- Must have good computer, presentation and analytical skills.
- Demonstrate good organisational skills.
- Must be able to persuade, convince and influence others and develop structured arguments.
- Must be able to work independently and have a proactive approach.
- Must be capable of working under pressure and have ability to get things done.
- Make sound quality decisions through evaluating data to reach constructive recommendations.
- Must be accurate and timely in decision making and delivering results.
Quality Manager in Port Talbot employer: JK Recruitment Ltd
Contact Detail:
JK Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager in Port Talbot
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to quality management. Think about how you'd handle specific quality issues and be ready to share your problem-solving techniques.
✨Tip Number 3
Showcase your skills! Bring examples of your past work, especially any quality control tools or systems you've managed. This will help demonstrate your hands-on experience and how you can add value to the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Quality Manager in Port Talbot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Manager role. Highlight your experience in quality assurance and any relevant qualifications. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of how you've tackled quality issues in the past, and don't forget to show your enthusiasm for joining our team at StudySmarter.
Showcase Your Problem-Solving Skills: Since the role involves resolving day-to-day quality issues, make sure to highlight your problem-solving techniques in your application. We love seeing candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Good luck!
How to prepare for a job interview at JK Recruitment Ltd
✨Know Your Quality Control Tools
Brush up on your knowledge of quality control tools and statistics. Be ready to discuss how you've used these in past roles to resolve product quality issues. This shows you’re not just familiar with the theory but can apply it practically.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific quality issues or customer complaints. Think of examples from your experience where you successfully resolved similar situations, highlighting your problem-solving techniques and decision-making process.
✨Showcase Your Communication Skills
Since good communication is key in this role, practice articulating your thoughts clearly. Prepare to explain complex quality concepts in simple terms, as you may need to liaise with various teams and customers who might not have a technical background.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and priorities, especially under pressure. Share examples of how you’ve maintained compliance and documentation in previous roles, as this will show your ability to keep things running smoothly in a fast-paced environment.