This is an exciting opportunity to join a food manufacturer based in Cornwall. It is a crucial and pivotal role within a demanding and growth focused business. Customer centric but with strong internal supply chain connections to ensure effective delivery of commercially sustainable and excellent customer service.
Skills
Excellent organisational and warm communication skills
Assertive, determined approach to providing excellent customer service
Ability to balance customer expectations with business processes and capabilities
Ability to prioritise customer demands with commercial business values
Excellent attention to detail, alphanumeric accuracy and ability to check and validate own work
Computer literate including Sage, excel and ability to navigate retailer website portals
Key Areas of Responsibility
Collaborating with the Commercial Director to update sales forecasts to ensure effective demand planning
Collaborating with the Production Planner to ensure customer demands are prioritised appropriately
Collaborating with the Warehouse Manager to shepherd complex customer requirements through the system
Communicating with Customers to manage expectations and ensure they are kept up to date on order progress
Ensuring
Contact Detail:
JK Recruitment Ltd Recruiting Team