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- Tasks: Manage front of house, coordinate reception tasks, and deliver top-notch client service.
- Company: Join a well-established Financial Services firm in Edinburgh, specialising in Investment Management.
- Benefits: Enjoy a professional environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact on client experiences.
- Qualifications: 2-3 years experience in a corporate reception role; strong organisational and communication skills required.
- Other info: First Aid and Fire Marshall training will be provided.
The predicted salary is between 30000 - 42000 £ per year.
The Client: An established Financial Services business running Investment Management services for clients.
The Role: This is a fantastic opportunity for an experienced Senior Receptionist to join a Financial Services firm in Edinburgh. The Senior Receptionist will take ownership of the smooth and professional running of the Front of House area, confidently managing daily office administrative tasks and delivering first-class client service.
The Senior Receptionist will manage and work alongside both the Junior Receptionist and Telephonist, supporting both functions in the smooth running of services, coordinating daily tasks for the Reception team and dividing them amongst both. They will help cover the switchboard in the absence of the Telephonist, maintaining a high level of efficiency. Always forward-thinking, they will ensure both phones and meeting events are covered, and meeting rooms are fully stocked, clean, and ready to use.
The Senior Receptionist will maintain professionalism when meeting visitors of the firm as well as staff members, ensuring clear and precise messages are taken and forwarded in a timely manner. They will assist with the setup of large catered meeting events and arrange lunches for client meetings. Additionally, they will maintain stock levels of all refreshments required for the meeting rooms, ensuring to order stock when needed. The Senior Receptionist will also be expected to take on First Aid and Fire Marshall roles.
The Candidate: 2-3 years relevant experience working as a Front of House / Receptionist for a corporate office/building environment. Intermediate competence in Microsoft Word, Excel, and Outlook. Excellent organisational, time management, and administrative skills. Knowledge of Financial Services would be beneficial, although not essential. Ability to provide 5-star service, with a can-do attitude and flexibility. Excellent oral and written communication skills. Strong time management skills. Well presented and professional at all times.
Senior Receptionist , Financial Services Firm , Edinburgh in Edinburgh employer: JJ Search Ltd
Contact Detail:
JJ Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist , Financial Services Firm , Edinburgh in Edinburgh
✨Tip Number 1
Familiarise yourself with the financial services industry. Understanding the basics of investment management and the specific services offered by the firm can give you an edge during interviews, showing your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. As a Senior Receptionist, you'll be the first point of contact for clients. Role-play scenarios with friends or family to enhance your ability to handle various situations professionally and confidently.
✨Tip Number 3
Network with professionals in the financial services sector. Attend local events or join online forums to connect with others in the industry. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Showcase your organisational skills. Prepare examples of how you've successfully managed multiple tasks in previous roles. Being able to demonstrate your time management and administrative capabilities will be crucial in landing this job.
We think you need these skills to ace Senior Receptionist , Financial Services Firm , Edinburgh in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Front of House or Receptionist in a corporate environment. Emphasise your organisational skills, time management, and any experience in financial services, even if it's not extensive.
Craft a Compelling Cover Letter: Write a cover letter that showcases your ability to deliver first-class client service. Mention specific examples from your previous roles where you managed office tasks efficiently and maintained professionalism while interacting with clients and staff.
Highlight Key Skills: In your application, clearly outline your intermediate competence in Microsoft Word, Excel, and Outlook. Also, mention your strong communication skills and ability to work collaboratively with a team, especially in managing the reception area.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Senior Receptionist role.
How to prepare for a job interview at JJ Search Ltd
✨Showcase Your Organisational Skills
As a Senior Receptionist, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your previous roles where you successfully organised schedules, managed office supplies, or coordinated events.
✨Emphasise Your Customer Service Experience
This role requires delivering first-class client service. Be ready to discuss specific instances where you went above and beyond for clients or handled difficult situations with professionalism and grace.
✨Familiarise Yourself with Financial Services
While knowledge of financial services isn't essential, having a basic understanding can set you apart. Research the company and the industry to show your interest and willingness to learn.
✨Prepare for Teamwork Questions
You'll be working alongside a Junior Receptionist and Telephonist, so expect questions about teamwork. Think of examples that highlight your ability to collaborate, delegate tasks, and support your colleagues effectively.
