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For Companies At a Glance
- Tasks: Manage front of house, coordinate reception tasks, and provide top-notch client service.
- Company: Join a well-established Financial Services firm in Edinburgh, specialising in Investment Management.
- Benefits: Competitive salary, professional environment, and opportunities for growth.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in client relations.
- Qualifications: 2-3 years experience in a corporate reception role; strong organisational and communication skills required.
- Other info: First Aid and Fire Marshall training will be provided.
The predicted salary is between 20000 - 24000 £ per year.
SALARY: 25-28K
The Client
An established Financial Services business running Investment Management services for clients.
The Role
This is a fantastic opportunity for an experienced Senior Receptionist to join a Financial Services firm in Edinburgh. The Senior Receptionist will take ownership of the smooth and professional running of the Front of house area, confidently managing daily office administrative tasks and delivering first-class client service.
The Senior Receptionist will manage and work alongside both the Junior Receptionist and Telephonist, supporting both functions in the smooth running of services, coordinating daily tasks for the Reception team and dividing them amongst both. The Senior Receptionist will help cover the switchboard in the absence of the Telephonist, maintaining a high level of efficiency. Always forward-thinking, ensuring both phones and meeting events are covered, and meeting rooms are fully stocked, clean, and ready to use.
The Senior Receptionist will maintain professionalism when meeting visitors of the firm as well as staff members, ensuring clear and precise messages are taken and forwarded in a timely manner. They will assist with the setup of large catered meeting events and arrange lunches for client meetings. The Senior Receptionist will maintain stock levels of all refreshments required for the meeting rooms, ensuring to order stock when needed. Additionally, the Senior Receptionist will be expected to take on First Aid and Fire Marshall roles.
The Candidate
- 2-3 years relevant experience working as a Front of House / Receptionist for a corporate office/building environment.
- Intermediate competence of Microsoft Word, Excel, and Outlook.
- Excellent organisational, time management, and administrative skills.
- Knowledge of Financial Services would be beneficial, although not essential.
- Ability to provide 5-star service, can-do attitude, and flexibility.
- Excellent oral and written communication skills.
- Strong time management skills.
- Well presented and professional at all times.
Senior Receptionist , Financial Services Firm , Edinburgh employer: JJ SEARCH LIMITED
Contact Detail:
JJ SEARCH LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist , Financial Services Firm , Edinburgh
✨Tip Number 1
Familiarise yourself with the financial services industry. Understanding the basics of investment management and the specific services offered by the firm can give you an edge during interviews, showing your genuine interest in the role.
✨Tip Number 2
Highlight your organisational skills in conversations or networking events. As a Senior Receptionist, you'll need to manage multiple tasks efficiently, so demonstrating your ability to juggle responsibilities will resonate well with potential employers.
✨Tip Number 3
Practice your communication skills. Since you'll be the first point of contact for clients, being articulate and professional is crucial. Consider role-playing scenarios with friends to build confidence in delivering excellent client service.
✨Tip Number 4
Network with professionals in the financial services sector. Attend industry events or join relevant online groups to connect with people who can provide insights or even refer you to opportunities at firms like ours.
We think you need these skills to ace Senior Receptionist , Financial Services Firm , Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Front of House or Receptionist in a corporate environment. Emphasise your organisational skills, time management, and any experience in the financial services sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your ability to deliver first-class client service. Mention specific examples from your previous roles where you managed administrative tasks or supported a team effectively.
Highlight Key Skills: In your application, clearly outline your proficiency in Microsoft Word, Excel, and Outlook. Also, mention your communication skills and any experience with First Aid or Fire Marshall duties, as these are important for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this position.
How to prepare for a job interview at JJ SEARCH LIMITED
✨Showcase Your Experience
Be prepared to discuss your previous roles as a Front of House or Receptionist. Highlight specific examples where you managed administrative tasks efficiently and provided excellent client service, as this is crucial for the Senior Receptionist position.
✨Demonstrate Organisational Skills
Since the role requires strong organisational abilities, come ready with examples of how you've successfully managed multiple tasks or coordinated events in the past. This will show that you can handle the responsibilities of managing the reception area effectively.
✨Emphasise Communication Skills
Excellent oral and written communication skills are essential for this role. Prepare to discuss how you've communicated with clients and colleagues in previous positions, and consider bringing a few examples of clear and precise messages you've delivered.
✨Dress Professionally
As a Senior Receptionist, maintaining a professional appearance is key. Dress smartly for your interview to make a great first impression, reflecting the professionalism expected in a Financial Services firm.
