Facilities Manager , Harrogate , Financial Services Firm

The Facilities Manager will be experienced and commercially focused to lead the delivery of facilities management services across a selection of offices throughout Northern England – travel will be required. This role is working for a Financial Services firm.

The Facilities Manager will be responsible for ensuring the office work spaces remain safe, compliant, efficient, and fit for purpose to support a growing business. Responsibilities include:

• Overseeing all aspects of facilities operations, including health and safety compliance, contractor management, workplace projects, office relocations, maintenance programmes, and continuous improvement initiatives across multiple locations.
• Ensuring all offices are maintained to a high standard, providing safe, compliant, and productive working environments.
• Overseeing office services including cleaning, security, waste management, reception support, utilities, furniture replacement, office clearances, and building maintenance.
• Conducting regular site visits and workplace audits to ensure consistency of standards across the portfolio.
• Managing compliance programmes including fire safety, risk assessments, asbestos management, water hygiene, electrical testing, and contractor control procedures.
• Maintaining accurate records and ensuring statutory inspections and certifications are completed within required timescales.
• Supporting business continuity planning and emergency response procedures.
• Investigating incidents, identifying root causes, and implementing corrective actions where necessary.
• Leading minor office refurbishment, fit-out, and workplace improvements within the existing estate.
• Coordinating contractors, consultants, landlords, and internal stakeholders to ensure projects are delivered safely, on time, and within budget.
• Managing relationships with facilities suppliers, contractors, landlords, and managing agents.
• Procuring facilities services in line with company policies and budget requirements.
• Monitoring supplier performance against agreed service levels and KPIs.
• Conducting regular contract reviews to ensure value for money and continuous service improvement.
• Supporting annual budgeting and expenditure forecasting processes.
• Acting as the primary facilities management contact for regional offices.
• Building effective relationships with office leaders and departmental stakeholders.
• Providing expert advice on facilities, workplace, health and safety, and property-related matters.
• Producing regular reports on compliance, projects, budgets, and facilities performance metrics.

The Candidate:

• Proven experience in a Facilities Manager, Regional Facilities Manager, or similar role managing multiple sites – ideally corporate office locations – professional services or financial services would be ideal.
• Strong understanding of hard and soft facilities management services.
• Experience managing facilities budgets, contracts, and external suppliers.
• Sound knowledge of UK health and safety legislation and statutory compliance requirements.
• Demonstrable experience delivering workplace, refurbishment, relocation, or office improvement projects.
• Budget management and commercial awareness.
• IOSH Managing Safely, NEBOSH General Certificate, or equivalent health and safety qualification.