At a Glance
- Tasks: Lead and energise sales teams to achieve excellence in performance and service.
- Company: Join a growing national business with a supportive and entrepreneurial culture.
- Benefits: Competitive salary, profit share scheme, and career progression opportunities.
- Other info: Dynamic role in a fast-paced environment with opportunities for personal growth.
- Why this job: Make a real impact on team performance and customer experience.
- Qualifications: Proven sales management experience in foodservice or retail sectors.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking an enthusiastic and experienced Sales Manager to lead and energise our Telesales, Customer Service, and Sales Administration teams. This is a full-time office-based role reporting directly to the Chief Sales Officer, ideal for a hands-on leader who can drive performance, improve service quality, and transform team dynamics.
- Lead, coach, and motivate the Telesales, Customer Service, and Sales Admin teams to achieve sales and service excellence.
- Develop and implement strategies to increase sales, improve customer retention, and enhance service delivery.
- Monitor team performance, set clear KPIs, and ensure accountability across all functions.
- Identify training needs and foster a culture of continuous improvement and professional development.
- Collaborate with senior leadership to align team goals with broader business objectives.
- Analyse customer feedback and sales data to inform decision-making and drive improvements.
- Champion a proactive, customer-first approach across all touchpoints.
Key Performance Indicators (KPIs)
- Sales Growth: Increase in revenue generated through telesales and inbound customer channels.
- Customer Satisfaction: Improvement in service ratings and resolution times.
- Team Productivity: Achievement of call targets, order accuracy, and response times.
- Retention & Engagement: Reduction in staff turnover and improvement in team morale.
- Process Efficiency: Streamlining of admin workflows and reduction in service errors.
Proven experience as a Sales Manager in the foodservice, wholesale, or food-oriented retail sector. Strong leadership skills with the ability to inspire and transform team culture. Excellent communication, coaching, and performance management capabilities. Commercially minded with a focus on results, service quality, and operational efficiency. Able to work independently, take initiative, and deliver measurable outcomes. Comfortable working in a fast-paced, target-driven environment.
The ideal candidate will have strong sales experience, including managing large accounts and progressing from ground level. They should be skilled in dealing with independent customers and engaging confidently with team members. A strong sales leader transitions from focusing on personal performance to driving success through their team, using experience to coach, mentor, and support. Leading by example during challenges builds trust, respect, and credibility. The candidate must look beyond weekly sales figures and assess each salesperson's broader contribution thoughtfully and holistically. Above all, they should be approachable, adaptable, people-focused, and able to guide others with clarity and humility.
- Competitive salary.
- Profit share scheme.
- Career progression opportunities within a growing national business.
- Supportive and entrepreneurial working environment.
- The chance to make a real impact on team performance and customer experience.
Sales Manager - Office-Based employer: JJ Food Service Ltd
Join a dynamic and supportive environment as a Sales Manager, where your leadership will directly influence team performance and customer satisfaction. With a competitive salary, profit share scheme, and ample opportunities for career progression within a growing national business, you will thrive in a culture that values continuous improvement and employee development. This office-based role offers the chance to make a meaningful impact while working alongside passionate professionals dedicated to excellence in the foodservice sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Office-Based
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Sales Manager role.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to sales management. Think about how you would lead, coach, and motivate a team. We want you to shine and show off your leadership skills!
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight your past successes in sales growth and team performance. Numbers speak volumes, so be ready to share those KPIs!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Sales Manager - Office-Based
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and what strategies you've implemented to drive performance. Use specific examples to showcase your ability to inspire and transform team culture.
Be Customer-Focused:Since we're all about a customer-first approach, your application should reflect this mindset. Share instances where you've improved customer satisfaction or retention. We love seeing how you've used feedback to make meaningful changes in service delivery.
Quantify Your Achievements:Numbers speak volumes! Include metrics that demonstrate your success in previous roles, like sales growth percentages or improvements in team productivity. This helps us understand the impact you've made and how you can contribute to our goals.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at JJ Food Service Ltd
✨Know Your Numbers
Before the interview, brush up on your sales metrics and KPIs. Be ready to discuss how you've driven sales growth in previous roles, especially in the foodservice or retail sectors. This shows you understand the importance of data in decision-making.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you've motivated a team or transformed team dynamics. Use specific anecdotes to illustrate how you coach and develop others, as this is crucial for the role.
✨Understand the Company Culture
Research the company’s values and culture. Be prepared to discuss how your approach aligns with their customer-first philosophy. Showing that you can fit into their environment will make you a more attractive candidate.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about their current challenges in sales or customer service, and how they envision the Sales Manager contributing to solutions. This shows you're proactive and engaged.
