At a Glance
- Tasks: Lead and energise sales teams to achieve excellence in performance and service.
- Company: Join a growing national business with a supportive and entrepreneurial culture.
- Benefits: Competitive salary, profit share scheme, and career progression opportunities.
- Other info: Ideal for hands-on leaders who thrive in fast-paced environments.
- Why this job: Make a real impact on team performance and customer experience.
- Qualifications: Proven sales management experience and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
We are seeking an enthusiastic and experienced Sales Manager to lead and energise our Telesales, Customer Service, and Sales Administration teams. This is a full-time office-based role reporting directly to the Chief Sales Officer, ideal for a hands-on leader who can drive performance, improve service quality, and transform team dynamics.
- Lead, coach, and motivate the Telesales, Customer Service, and Sales Admin teams to achieve sales and service excellence.
- Develop and implement strategies to increase sales, improve customer retention, and enhance service delivery.
- Monitor team performance, set clear KPIs, and ensure accountability across all functions.
- Identify training needs and foster a culture of continuous improvement and professional development.
- Collaborate with senior leadership to align team goals with broader business objectives.
- Analyse customer feedback and sales data to inform decision-making and drive improvements.
- Champion a proactive, customer-first approach across all touchpoints.
Key Performance Indicators (KPIs)
- Sales Growth: Increase in revenue generated through telesales and inbound customer channels.
- Customer Satisfaction: Improvement in service ratings and resolution times.
- Team Productivity: Achievement of call targets, order accuracy, and response times.
- Retention & Engagement: Reduction in staff turnover and improvement in team morale.
- Process Efficiency: Streamlining of admin workflows and reduction in service errors.
Proven experience as a Sales Manager in the foodservice, wholesale, or food-oriented retail sector. Strong leadership skills with the ability to inspire and transform team culture. Excellent communication, coaching, and performance management capabilities. Commercially minded with a focus on results, service quality, and operational efficiency. Able to work independently, take initiative, and deliver measurable outcomes. Comfortable working in a fast-paced, target-driven environment.
The ideal candidate will have strong sales experience, including managing large accounts and progressing from ground level. They should be skilled in dealing with independent customers and engaging confidently with team members. A strong sales leader transitions from focusing on personal performance to driving success through their team, using experience to coach, mentor, and support. Leading by example during challenges builds trust, respect, and credibility. The candidate must look beyond weekly sales figures and assess each salesperson's broader contribution thoughtfully and holistically. Above all, they should be approachable, adaptable, people-focused, and able to guide others with clarity and humility.
- Competitive salary.
- Profit share scheme.
- Career progression opportunities within a growing national business.
- Supportive and entrepreneurial working environment.
- The chance to make a real impact on team performance and customer experience.
Sales Leader - Growth, Coaching & Profit Share employer: JJ Food Service Ltd
Join a dynamic and supportive team as a Sales Leader in our thriving office, where your leadership will directly influence sales growth and customer satisfaction. We offer a competitive salary, a profit share scheme, and ample opportunities for career progression within a rapidly expanding national business. Our entrepreneurial work culture fosters continuous improvement and professional development, allowing you to make a meaningful impact on both team performance and customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Leader - Growth, Coaching & Profit Share
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent achievements. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences align with the role's requirements. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your leadership skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Leader - Growth, Coaching & Profit Share
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and driven performance in the past. Use specific examples that showcase your ability to inspire and transform team culture.
Be Customer-First:Since we're all about a proactive, customer-first approach, share instances where you've improved customer satisfaction or retention. We love seeing how you've used feedback to drive improvements, so don't hold back on those success stories!
Quantify Your Achievements:Numbers speak volumes! When detailing your past roles, include metrics that demonstrate your impact, like sales growth percentages or improvements in service ratings. This helps us understand the tangible results you've achieved in your previous positions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at JJ Food Service Ltd
✨Know Your Numbers
Before the interview, brush up on your sales metrics and KPIs. Be ready to discuss how you've driven sales growth in previous roles, especially in the foodservice or retail sectors. This shows you understand the importance of data in decision-making.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you've motivated a team or transformed team dynamics. Use specific anecdotes to illustrate how you coach and develop others, as this is crucial for the role.
✨Emphasise Customer-Centric Strategies
Be ready to talk about how you've improved customer satisfaction and retention in past positions. Discuss any strategies you've implemented that put the customer first, as this aligns with the company's values and goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's sales strategies and team culture. This not only shows your interest but also helps you gauge if the company is the right fit for you. Consider asking about their approach to continuous improvement and professional development.
