At a Glance
- Tasks: Engage with customers, process sales, and input orders efficiently.
- Company: Join JJ Foodservice, a diverse and inclusive employer.
- Benefits: 28 days annual leave, exclusive discounts, and free counselling services.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Be part of a friendly team and make a real impact on customer experience.
- Qualifications: Strong customer service skills and a positive attitude required.
The predicted salary is between 25000 - 30000 £ per year.
We're looking for a friendly, confident communicator to join our Sales team. Do you have a sales‑driven attitude and are committed to delivering excellence? Then this could be the role for you. The candidate will have a positive, can‑do attitude and enjoy meeting new people. You will happily interact with customers face‑to‑face daily to provide the first‑class service we are well known for. The perfect candidate will maintain excellent customer service, whilst processing sales and inputting orders into our system.
Qualifications
- Strong customer service experience, ideally within a telesales environment
- Great telephone manners and email writing skills
- Ability to engage with customers on the phone in a friendly and professional way
- Strong computer skills and experience working with Dynamics AX
- Eligibility to live and work in the UK
- A good standard of spoken English
- Great communication and people skills
- A friendly, positive, problem‑solving nature
- Confidence to handle cash in a fast‑paced environment
- Knowledge and experience of working in a frontline job
- Computer literacy (including Microsoft Word and Excel)
Responsibilities
- Input orders into the system for collection and delivery
- Identify sales opportunities to grow existing customer accounts
- Generate sales through contact with prospective customers
- Respond efficiently to queries with appropriate information on products and services
- Interact with customers and process sales quickly, accurately and efficiently
Benefits
- 28 days paid annual leave (including Bank Holidays), increasing to 33 days with length of service
- Access to hundreds of exclusive discounts and savings through our JJ family portal
- Free support with personal legal, medical, health and wellbeing issues
- A free telephone counselling service
- Cycle to work scheme
JJ Foodservice is an equal opportunities employer, committed to creating an inclusive culture and encouraging a diversity of people. No matter who you are, what you look like, or where you are from, you can find your place at JJ Foodservice.
Sales Assistant/ Cashier (Maternity Cover) employer: JJ Food Service Limited
At JJ Foodservice, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. As a Sales Assistant/Cashier, you'll enjoy competitive benefits such as 28 days of paid annual leave, access to exclusive discounts, and support for your wellbeing, all while working in a dynamic environment that encourages personal growth and development. Join us in delivering exceptional service and be part of a team that celebrates diversity and community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant/ Cashier (Maternity Cover)
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like JJ Food Service Limited.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like JJ Food Service Limited. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Sales Assistant/ Cashier (Maternity Cover)
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to JJ Food Service Limited.
How to prepare for a job interview at JJ Food Service Limited
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in JJ Food Service Limited's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services JJ Food Service Limited offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
