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For Companies At a Glance
- Tasks: Lead and motivate Telesales, Customer Service, and Sales Admin teams to achieve excellence.
- Company: Join JJ Food Service Ltd, a growing national business with a supportive culture.
- Benefits: Competitive salary, profit share scheme, and career progression opportunities.
- Why this job: Make a real impact on team performance and customer experience in a dynamic environment.
- Qualifications: Proven sales management experience in foodservice or retail sectors.
- Other info: Ideal for hands-on leaders who thrive in fast-paced, target-driven settings.
The predicted salary is between 36000 - 60000 £ per year.
Location: Enfield HQ (Office-Based with some travel to customers)
Company: JJ Food Service Ltd
The Role
We are seeking an enthusiastic and experienced Sales Manager to lead and energise our Telesales, Customer Service, and Sales Administration teams. This is a full-time office-based role reporting directly to the Chief Sales Officer, ideal for a hands-on leader who can drive performance, improve service quality, and transform team dynamics.
Key Responsibilities
- Lead, coach, and motivate the Telesales, Customer Service, and Sales Admin teams to achieve sales and service excellence.
- Develop and implement strategies to increase sales, improve customer retention, and enhance service delivery.
- Monitor team performance, set clear KPIs, and ensure accountability across all functions.
- Identify training needs and foster a culture of continuous improvement and professional development.
- Collaborate with senior leadership to align team goals with broader business objectives.
- Analyse customer feedback and sales data to inform decision-making and drive improvements.
- Champion a proactive, customer-first approach across all touchpoints.
Key Performance Indicators (KPIs)
- Sales Growth: Increase in revenue generated through telesales and inbound customer channels.
- Customer Satisfaction: Improvement in service ratings and resolution times.
- Team Productivity: Achievement of call targets, order accuracy, and response times.
- Retention & Engagement: Reduction in staff turnover and improvement in team morale.
- Process Efficiency: Streamlining of admin workflows and reduction in service errors.
About You
- Proven experience as a Sales Manager in the foodservice, wholesale, or food-oriented retail sector.
- Strong leadership skills with the ability to inspire and transform team culture.
- Excellent communication, coaching, and performance management capabilities.
- Commercially minded with a focus on results, service quality, and operational efficiency.
- Able to work independently, take initiative, and deliver measurable outcomes.
- Comfortable working in a fast-paced, target-driven environment.
The ideal candidate will have strong sales experience, including managing large accounts and progressing from ground level. They should be skilled in dealing with independent customers and engaging confidently with team members. A strong sales leader transitions from focusing on personal performance to driving success through their team, using experience to coach, mentor, and support. Leading by example during challenges builds trust, respect, and credibility. The candidate must look beyond weekly sales figures and assess each salesperson’s broader contribution thoughtfully and holistically. Above all, they should be approachable, adaptable, people-focused, and able to guide others with clarity and humility.
What We Offer
- Competitive salary.
- Profit share scheme.
- Career progression opportunities within a growing national business.
- Supportive and entrepreneurial working environment.
- The chance to make a real impact on team performance and customer experience.
Sales Manager – Office-Based (Telesales, Customer Service & Sales Admin Teams) in London employer: JJ Food Service Limited
Contact Detail:
JJ Food Service Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager – Office-Based (Telesales, Customer Service & Sales Admin Teams) in London
✨Tip Number 1
Get to know the company inside out! Research JJ Food Service Ltd, their values, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences align with the role of Sales Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your leadership skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Manager – Office-Based (Telesales, Customer Service & Sales Admin Teams) in London
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and what strategies you've implemented to drive performance. Use specific examples to showcase your ability to inspire and transform team culture.
Be Customer-Focused: Since this role is all about enhancing customer experience, emphasise your customer-first approach in your application. Share instances where you've improved service delivery or customer satisfaction, as this aligns perfectly with our goals at JJ Food Service Ltd.
Quantify Your Achievements: Numbers speak volumes! When detailing your past experiences, include metrics that demonstrate your success in sales growth, team productivity, or customer retention. This will help us see the tangible impact you've made in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at JJ Food Service Limited
✨Know Your Numbers
Before the interview, brush up on your sales metrics and KPIs. Be ready to discuss how you've driven sales growth in previous roles, especially in the foodservice or retail sectors. This shows you understand the importance of performance and can back it up with data.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you've motivated a team or improved service quality. Be specific about your approach to coaching and how you foster a culture of continuous improvement—this is key for the role.
✨Understand Customer Needs
Research JJ Food Service Ltd and their customer base. Be ready to discuss how you would analyse customer feedback and sales data to drive improvements. Showing that you have a customer-first mindset will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges, like improving team morale or streamlining workflows. Prepare thoughtful responses that demonstrate your problem-solving skills and ability to think on your feet, as this is crucial in a fast-paced environment.
