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For Companies At a Glance
- Tasks: Lead and energise sales teams to achieve excellence in customer service and sales.
- Company: Join JJ Food Service Ltd, a growing national business with a supportive culture.
- Benefits: Enjoy a competitive salary, profit share scheme, and career progression opportunities.
- Why this job: Make a real impact on team performance and enhance customer experience.
- Qualifications: Proven sales management experience in foodservice or retail sectors.
- Other info: Dynamic office environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Enfield HQ (Office-Based with some travel to customers)
Company: JJ Food Service Ltd
The Role
We are seeking an enthusiastic and experienced Sales Manager to lead and energise our Telesales, Customer Service, and Sales Administration teams. This is a full-time office-based role reporting directly to the Chief Sales Officer, ideal for a hands-on leader who can drive performance, improve service quality, and transform team dynamics.
Key Responsibilities
- Lead, coach, and motivate the Telesales, Customer Service, and Sales Admin teams to achieve sales and service excellence.
- Develop and implement strategies to increase sales, improve customer retention, and enhance service delivery.
- Monitor team performance, set clear KPIs, and ensure accountability across all functions.
- Identify training needs and foster a culture of continuous improvement and professional development.
- Collaborate with senior leadership to align team goals with broader business objectives.
- Analyse customer feedback and sales data to inform decision-making and drive improvements.
- Champion a proactive, customer-first approach across all touchpoints.
Key Performance Indicators (KPIs)
- Sales Growth: Increase in revenue generated through telesales and inbound customer channels.
- Customer Satisfaction: Improvement in service ratings and resolution times.
- Team Productivity: Achievement of call targets, order accuracy, and response times.
- Retention & Engagement: Reduction in staff turnover and improvement in team morale.
- Process Efficiency: Streamlining of admin workflows and reduction in service errors.
About You
- Proven experience as a Sales Manager in the foodservice, wholesale, or food-oriented retail sector.
- Strong leadership skills with the ability to inspire and transform team culture.
- Excellent communication, coaching, and performance management capabilities.
- Commercially minded with a focus on results, service quality, and operational efficiency.
- Able to work independently, take initiative, and deliver measurable outcomes.
- Comfortable working in a fast-paced, target-driven environment.
The ideal candidate will have strong sales experience, including managing large accounts and progressing from ground level. They should be skilled in dealing with independent customers and engaging confidently with team members. A strong sales leader transitions from focusing on personal performance to driving success through their team, using experience to coach, mentor, and support. Leading by example during challenges builds trust, respect, and credibility. The candidate must look beyond weekly sales figures and assess each salesperson’s broader contribution thoughtfully and holistically. Above all, they should be approachable, adaptable, people-focused, and able to guide others with clarity and humility.
What We Offer
- Competitive salary.
- Profit share scheme.
- Career progression opportunities within a growing national business.
- Supportive and entrepreneurial working environment.
- The chance to make a real impact on team performance and customer experience.
Sales Manager - Office-Based in Enfield employer: JJ Food Service Limited
Contact Detail:
JJ Food Service Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Office-Based in Enfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the foodservice industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching JJ Food Service Ltd thoroughly. Understand their values, products, and customer base. This will help you tailor your answers and show that you're genuinely interested in leading their Telesales and Customer Service teams.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've motivated teams or improved performance. Being able to share these experiences will demonstrate your capability to drive results and transform team dynamics.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to make an impact on customer experience and team performance.
We think you need these skills to ace Sales Manager - Office-Based in Enfield
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and what strategies you've used to drive performance. Remember, we’re looking for someone who can energise our Telesales and Customer Service teams!
Be Results-Driven: In your application, focus on your achievements and how you've contributed to sales growth and customer satisfaction. Use specific examples to demonstrate your commercial mindset and operational efficiency. We love numbers, so if you’ve got stats to back up your success, flaunt them!
Tailor Your Application: Make sure your application speaks directly to the job description. We want to see that you understand the role and how your skills align with our needs. Don’t just send a generic CV; personalise it to show us why you’re the perfect fit for this Sales Manager position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows us you’re keen on joining our team at JJ Food Service!
How to prepare for a job interview at JJ Food Service Limited
✨Know Your Numbers
Before the interview, brush up on your sales metrics and KPIs. Be ready to discuss how you've driven sales growth in previous roles, especially in the foodservice or retail sectors. This shows you understand the importance of data in decision-making.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you've motivated a team or transformed team dynamics. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Emphasise Customer Focus
Since the role requires a customer-first approach, be ready to share specific instances where you've improved customer satisfaction or retention. Discuss how you analyse feedback and use it to drive improvements in service delivery.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company's goals and challenges. Inquire about their current strategies for improving team productivity or how they measure success in customer service. This demonstrates your proactive mindset and alignment with their objectives.
