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For Companies At a Glance
- Tasks: Lead and energise Telesales, Customer Service, and Sales Admin teams to achieve excellence.
- Company: Join JJ Food Service Ltd, a growing national business with a supportive culture.
- Benefits: Enjoy a competitive salary, profit share scheme, and career progression opportunities.
- Why this job: Make a real impact on team performance and customer experience in a dynamic environment.
- Qualifications: Proven sales management experience in foodservice or retail, with strong leadership skills.
- Other info: Ideal for those who thrive in fast-paced, target-driven settings and love coaching others.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an enthusiastic and experienced Sales Manager to lead and energise our Telesales, Customer Service, and Sales Administration teams. This is a full-time office-based role reporting directly to the Chief Sales Officer, ideal for a hands-on leader who can drive performance, improve service quality, and transform team dynamics.
Key Responsibilities
- Lead, coach, and motivate the Telesales, Customer Service, and Sales Admin teams to achieve sales and service excellence.
- Develop and implement strategies to increase sales, improve customer retention, and enhance service delivery.
- Monitor team performance, set clear KPIs, and ensure accountability across all functions.
- Identify training needs and foster a culture of continuous improvement and professional development.
- Collaborate with senior leadership to align team goals with broader business objectives.
- Analyse customer feedback and sales data to inform decision-making and drive improvements.
- Champion a proactive, customer-first approach across all touchpoints.
Key Performance Indicators (KPIs)
- Sales Growth: Increase in revenue generated through telesales and inbound customer channels.
- Customer Satisfaction: Improvement in service ratings and resolution times.
- Team Productivity: Achievement of call targets, order accuracy, and response times.
- Retention & Engagement: Reduction in staff turnover and improvement in team morale.
- Process Efficiency: Streamlining of admin workflows and reduction in service errors.
About You
- Proven experience as a Sales Manager in the foodservice, wholesale, or food-oriented retail sector.
- Strong leadership skills with the ability to inspire and transform team culture.
- Excellent communication, coaching, and performance management capabilities.
- Commercially minded with a focus on results, service quality, and operational efficiency.
- Able to work independently, take initiative, and deliver measurable outcomes.
- Comfortable working in a fast-paced, target-driven environment.
The ideal candidate will have strong sales experience, including managing large accounts and progressing from ground level. They should be skilled in dealing with independent customers and engaging confidently with team members. A strong sales leader transitions from focusing on personal performance to driving success through their team, using experience to coach, mentor, and support. Leading by example during challenges builds trust, respect, and credibility. The candidate must look beyond weekly sales figures and assess each salesperson’s broader contribution thoughtfully and holistically. Above all, they should be approachable, adaptable, people-focused, and able to guide others with clarity and humility.
What We Offer
- Competitive salary.
- Profit share scheme.
- Career progression opportunities within a growing national business.
- Supportive and entrepreneurial working environment.
- The chance to make a real impact on team performance and customer experience.
Office Manager / Sales Manager in Enfield employer: JJ Food Service Limited
Contact Detail:
JJ Food Service Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager / Sales Manager in Enfield
✨Tip Number 1
Get to know the company inside out! Research JJ Food Service Ltd, their values, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales management and team leadership. Think about your past experiences and how they align with the role's responsibilities. We want you to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Office Manager / Sales Manager in Enfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Manager role. Highlight your leadership experience and any achievements in sales or customer service to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading teams and how your background in the foodservice sector makes you the perfect candidate for this role.
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. Share examples of how you've motivated teams in the past and how you plan to drive performance and improve service quality at JJ Food Service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at JJ Food Service Limited
✨Know Your Numbers
Before the interview, brush up on your sales metrics and KPIs. Be ready to discuss how you've driven sales growth in previous roles, especially in the foodservice or retail sectors. This shows you understand the importance of data in decision-making.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you've motivated a team or transformed team dynamics. Use specific anecdotes to illustrate how you coach and inspire others to achieve their best.
✨Understand Customer Needs
Familiarise yourself with JJ Food Service's customer base and their needs. Be prepared to discuss how you would champion a customer-first approach and improve service delivery. This will demonstrate your commitment to enhancing customer satisfaction.
✨Ask Insightful Questions
Come equipped with questions that show your interest in the role and the company. Inquire about their current challenges in sales and customer service, or ask how they measure team productivity. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
