At a Glance
- Tasks: Lead innovative healthcare projects and drive impactful solutions for patients and professionals.
- Company: Join Johnson & Johnson, a leader in healthcare innovation and MedTech.
- Benefits: Enjoy competitive pay, tailored benefits, and support for your wellbeing.
- Other info: Opportunity for extensive travel across the UK and to work with diverse teams.
- Why this job: Make a real difference in healthcare while growing your career in a dynamic environment.
- Qualifications: Degree in science or related field; strong project management and communication skills required.
The predicted salary is between 59400 - 72600 £ per year.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognise their merit.
At Johnson & Johnson MedTech, we are using our breadth, scale and experience to re-imagine the way healthcare is delivered and to help people live longer, healthier lives. In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopaedics and interventional solutions with the big ideas of others to design and deliver doctor and patient-centric products and solutions. As pioneers in medical devices, we continually focus on elevating the standard of care working to expand patient access, improve outcomes, reduce health system costs and drive value. We create smart, people-centered healthcare to help the patients we serve recover faster and live longer and more vibrantly.
Johnson & Johnson Medical Companies produce a broad range of innovative products and solutions used primarily by health care professionals in the fields of orthopaedics, neurological disease, infection prevention, cardiovascular disease, and aesthetics. As the most comprehensive Med Tech business in the world, we are now expanding our strategic capabilities, specifically in Services and Solutions, to reflect the need of our customers and support the delivery of our Triple Aim to benefit customers while driving long term sustainable and strategic partnerships for Johnson & Johnson.
Role Purpose
The Services and Solutions Manager will deploy the Medical Technology value offering to drive profitable market share with strategic customers. The individual will be tasked with leading or participating in tailoring and implementation of our value offering, namely Clinical Transformation, Theatre Efficiency & Patient Pathway programmes. The incumbent will have strong expertise and practical experience in most of the skills you'll use every day required to deliver these programmes.
Key areas of responsibility:
- To lead value deployments in associated accounts
- Be the designated Governance lead to manage relationships with key NHS trusts and private sector organisations under the banner of Services and Solutions and drive programmes to deliver specific clinical and non-clinical outcomes
- Programme and/or workstream lead to act as the orchestra conductor within an NHS hospital to ensure resources, contractual commitments and governance is optimised for both the customer and J&J
- Partner with commercial colleagues to deliver the Services and Solutions Strategy for UK/Ire
- Accountability for reporting progress against key performance indicators aligned to annual objectives
- Accountable for supporting strategic growth through the deployment of value programmes
- Mentoring and supporting Services and Solutions Consultants
Key compliance requirements:
- Act as a role model for J&J Credo values at all times. Demonstrate honesty and ethical behaviour in all areas of responsibility.
- Maintain thorough familiarity with your detailed personal Health & Safety responsibilities as described in the Company’s Health & Safety policy.
- Adherence to UK Safe Fleet Policy.
- Adherence to Healthcare Compliance Policies.
- Adherence to all Company policies and necessary training and development requirements within required time frames.
- Ensure compliance to the Company’s product complaint process.
- Ability to travel, and attend meetings as the need arises.
Skills & competencies required:
- Demonstrable strong track record of people management experience.
- Strong Programme leader with track record for execution.
- Experience as an individual contributor and a standout colleague
- Outstanding internal and external communicator.
- Report writing to an executive audience in all formats.
- Ability to think and plan and deliver on commitments.
- Strong project management experience, with experience in prioritising projects and seeing projects through to completion.
- Ability to successfully engage with clinical & non-clinical partners on operational matters.
- Ability to work effectively in cross-functional organisation to successfully deliver objectives to time and budget.
- Familiarity with NHS data sources such as Hospital Episode Statistics and SUS.
- An understanding of reimbursement in the NHS or the ability to learn it.
- An understanding or the eagerness to learn operative pathways in a hospital (surgical environment).
Education & experience required:
- Degree or equivalent experience in science, pharmacy, medicine or economics or other related field.
- Expertise in Organisational change, and/or
- Expertise in Process Excellence, and/or
- Expertise in Project Management, and/or
- Expertise in Healthcare Management Consulting, and/or
- Expertise of running Surgical Services/Theatres/Secondary Care Services
- Expertise in managing complex revenue generating projects.
- Crucial Languages: High level English fluency.
This role is open to candidates based anywhere within the UK. Due to the national scope of the position, it requires approximately 80% travel across the UK.
What type of mark will YOU make?
By joining Johnson & Johnson you will find boundless opportunities to craft your path & amplify your impact inside & outside our walls. And with our commitment to be the world’s healthiest workforce you can strengthen your body as well and your mind. When you work at Johnson & Johnson you can touch over a billion lives worldwide every day. And when you apply your talent to our collective purpose there’s no end to the lasting impact we can make together. And that changes everything.
What’s in it for YOU?
It’s important to us that you feel you can bring your whole self to work; at Johnson & Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. As part of our offering, you will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include; online Digital GP, private healthcare, Retail Vouchers, Discounted & Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme.
Services and Solutions Manager | J&J MedTech in Wokingham employer: J&J Family of Companies
At Johnson & Johnson, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work environment that fosters personal and professional growth. Our commitment to diversity, equity, and inclusion ensures that every employee feels valued and empowered to reach their full potential, while our comprehensive benefits package supports both physical and mental wellbeing. Located in North London and Hertfordshire, you will be part of a pioneering team at the forefront of healthcare innovation, making a meaningful impact on lives around the world.
StudySmarter Expert Advice🤫
We think this is how you could land Services and Solutions Manager | J&J MedTech in Wokingham
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like J&J Family of Companies.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at J&J Family of Companies.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like J&J Family of Companies, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Services and Solutions Manager | J&J MedTech in Wokingham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at J&J Family of Companies.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at J&J Family of Companies.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to J&J Family of Companies. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at J&J Family of Companies. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at J&J Family of Companies
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research J&J Family of Companies’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
