At a Glance
- Tasks: Lead and support the transformation of our Supply Chain operations across EMEA.
- Company: Join Johnson & Johnson, a leader in healthcare innovation with a diverse and inclusive culture.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving digital transformation in healthcare.
- Why this job: Make a real impact on health solutions while working with cutting-edge technology.
- Qualifications: Bachelor's degree and experience in Operations or Supply Chain required.
The predicted salary is between 60000 - 80000 £ per year.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Johnson & Johnson Services Inc. is recruiting for a Distribution and Transportation Manager, supporting MT SC ERP Business Platform Operations in EMEA. This position may be based in any J&J MedTech office location within the EMEA region, with consideration for remote work. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products, and services to advance the health and well-being of people. Employees of Johnson & Johnson collaborate with partners in health care to touch the lives of over a billion people every day, throughout the world.
The Distribution and Transportation Manager, SC ERP Business Platform Operations Support will be part of the MedTech SC Digital Transformation organization, a multi-year global business transformation initiative that will modernize our end-to-end Supply Chain digital capabilities by harmonizing our ecosystem of 40+ ERP systems, standardizing core business processes across Plan, Source, Make, Quality, Deliver, and Data, and enabling our holistic operational strategy through a single SAP S/4HANA instance. This role will help ensure that the core SAP S/4HANA ERP platform regional and functional support structures, processes, and governance are in place to meet the evolving needs of the business function(s) within scope. The role will serve as the primary Operate State point of contact for the supported business function(s) within the EMEA region. This position reports to the Senior Manager, MT SC ERP Business Platform Owner, and is accountable for supporting and executing business platform support operations across the assigned business area.
Key Responsibilities:
- Serve as the primary EMEA Operate State contact for the supported Distribution and Transportation business area, ensuring effective coordination between business stakeholders, Super Users, Global Product Owners, Technical Owners, and JJT.
- Build strong, collaborative relationships with end users, Super Users, and global platform teams to foster alignment, adoption, and effective use of the SAP S/4HANA platform.
- Coordinate and support standardized regression testing processes within the business function, ensuring consistency, quality, and alignment with release and deployment timelines.
- Support persona-based security role design and maintenance in alignment with global standards, business requirements, and compliance expectations.
- Identify, track, and analyze business errors, coordinate resolution efforts, support escalation management, and identify trends for continuous improvement.
- Partner with the Super User community to manage platform enhancement requests, ensuring alignment with global design governance, business value, and functional priorities.
- Support smooth transition of newly deployed users from hypercare to Operate State, ensuring readiness, adoption, and a positive onboarding experience.
- Develop and implement an Operate State transition model as part of the continuous design, build, test, deploy, and support methodology framework.
- Lead intake, assessment, and prioritization of platform demands from the supported area, managing funding alignment, governance interdependencies, and backlog prioritization.
- Collaborate with JJT to deliver a unified business-technology support model covering enhancements, capability building, issue resolution, and escalation management.
- Partner with the Master Data Governance team to implement a coordinated data support model that strengthens data quality, consistency, and operational reliability.
- Manage KPIs and Control Tower metrics for the supported business function(s), partnering with stakeholders to ensure visibility, issue tracking, proactive risk mitigation, and continuous improvement.
- Lead the design and delivery of the Super User Certification program, including curriculum development, training execution, engagement tracking, and competency validation.
- Oversee Super User communities within the assigned area, ensuring ongoing training, onboarding, engagement, knowledge sharing, and proactive succession planning.
- Maintain and continuously improve tools, processes, and governance routines within the Operate State support model to enhance efficiency and effectiveness.
- Provide functional support for projects impacting SAP S/4HANA in the supported area, collaborating with cross-functional teams to ensure business requirements are reflected in system design, testing, deployment, and sustainment.
Qualifications:
- Minimum bachelor’s degree required.
- Minimum of 5 years of experience in Operations, Supply Chain, Customer Service, or large-scale ERP transformation programs required.
- Minimum of 3 years of ERP platform support and/or transformation experience in the healthcare or health services industry required.
- Thorough knowledge of Distribution and Transportation management principles required; experience applying these principles and processes within an SAP environment is highly preferred.
- Excellent analytical, problem-solving, communication, and stakeholder management skills required.
- Ability to work collaboratively in a fast-paced, complex, and cross-functional environment required.
- Strong understanding of SAP S/4HANA architecture, modules, and implementation lifecycle required.
- Strong interpersonal and influencing skills, with demonstrated ability to collaborate across workstreams to achieve desired results required.
- Experience developing, implementing, and/or supporting operational technology processes within a Distribution and Transportation workstream, site, or team required.
- Experience managing project timelines and milestones in complex business environments required.
- Demonstrated ability to engage and establish relationships with business partners required.
- Experience working in a complex, multi-ERP or multi-system environment required.
- Ability to travel up to 25% required.
Preferred Skills:
- Previous experience with SAP system deployments, including hypercare activities, particularly within Distribution and Transportation, is highly preferred.
- Experience integrating business processes with SAP, supporting or executing error-handling processes, coordinating testing, and supporting an end user or Super User community is highly desirable.
- Certification in relevant areas of expertise, such as PMP, APICS, Lean/Six Sigma, or Process Excellence, is desirable.
- SAP S/4HANA certification is desirable.
Don't miss this exceptional opportunity to join a world-class company and make a lasting impact. Apply now and be part of our ambitious team!
MT SC ERP D&T Manager,EMEA in Wokingham employer: J&J Family of Companies
At Johnson & Johnson, we pride ourselves on being an exceptional employer that champions health and well-being through innovation. Our inclusive work culture fosters collaboration and diversity, providing employees with ample opportunities for growth and development within the dynamic healthcare sector. With a commitment to employee satisfaction and a focus on meaningful contributions, working in our EMEA offices offers a unique chance to be part of a transformative journey in healthcare solutions.
Contact Details:
J&J Family of Companies Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land MT SC ERP D&T Manager,EMEA in Wokingham
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at J&J Family of Companies, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of MT SC ERP D&T Manager,EMEA.
We think you need these skills to ace MT SC ERP D&T Manager,EMEA in Wokingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at J&J Family of Companies. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research J&J Family of Companies and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at J&J Family of Companies
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at J&J Family of Companies.
✨Research Specific Challenges Faced by J&J Family of Companies
Look into any unique supply chain challenges J&J Family of Companies might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
