Johnson & Johnson is seeking a proactive Customer Service professional to act as a Super User for the IM Customer Service function in the UK. The role focuses on end-to-end order processing, pricing maintenance, and supporting process improvements and SOX/compliance activities.
The candidate will handle orders across multiple channels, manage complaints, and drive efficiency through digital tools and ERP systems, ensuring timely delivery to patients and accurate data management.
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Senior Customer Success & Compliance Leader employer: J&J Family of Companies
At Johnson & Johnson, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work environment that fosters personal and professional growth. Our commitment to diversity, equity, and inclusion ensures that every employee feels valued and empowered to reach their full potential, while our comprehensive benefits package supports both physical and mental wellbeing. Located in North London and Hertfordshire, you will be part of a pioneering team at the forefront of healthcare innovation, making a meaningful impact on lives around the world.
