MACS seeks a Head of Support Services to lead the application support and managed services portfolio, focusing on team leadership, customer satisfaction and profitability across IBM Maximo and TRIRIGA portfolios.
The role sits above Team Leads and Support Analysts, defining standards, governance and best practice while delivering exceptional outcomes for customers and internal stakeholders. Strong leadership and commercial acumen are essential.
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Head of Support Services – EAM/IBM Maximo (Hybrid) in Birmingham employer: JJ Associates
As an IBM Maximo Application Suite (MAS) Infrastructure Specialist, you will join a dynamic team that values innovation and collaboration, offering flexible working arrangements to suit your lifestyle. The company fosters a supportive work culture with ample opportunities for professional development and growth, ensuring that employees are equipped to excel in their roles while enjoying a healthy work-life balance. With a commitment to cutting-edge technology and employee well-being, this is an excellent place for those seeking meaningful and rewarding employment.
