At a Glance
- Tasks: Lead a Service Desk team and ensure top-notch IT support across the business.
- Company: A well-established organisation in Newbury with a focus on growth and innovation.
- Benefits: Competitive salary, bonus, hybrid working, and excellent training opportunities.
- Other info: Dynamic role with varied tasks and opportunities for continuous improvement.
- Why this job: Combine your technical skills with leadership to make a real impact in IT support.
- Qualifications: Strong technical expertise and previous team leadership experience required.
The predicted salary is between 48000 - 52000 £ per year.
IT Support Manager Newbury, Berkshire (Hybrid Working) 48,000 - 52,000 + Bonus + Excellent Training re recruiting for an IT Support Operations Manager to join a well-established and growing organisation based in Newbury.
This is an excellent opportunity for someone with strong technical expertise and previous team leadership or supervisory experience who enjoys combining people management with technical project delivery.
The Role As IT Support Operations Manager, you ll lead a small Service Desk team, ensuring the delivery of a high-quality IT support service across the business.
Alongside managing day-to-day support operations, you ll play a key role in delivering IT projects, driving continuous improvement, and acting as the senior technical escalation point for more complex issues.
This is a varied, hands-on position where no two days are the same, offering the opportunity to influence IT service delivery while remaining technically involved.
Key Responsibilities * Manage, mentor and develop a small Service Desk team. * Oversee daily IT support operations, ensuring excellent customer service and SLA performance. * Act as the technical escalation point for complex desktop and infrastructure issues. * Deliver and...
IT Support Manager employer: JIYU People Ltd
JIYU People Ltd is an excellent employer for those seeking to make a meaningful impact in the tech industry. Located in Swindon, the company fosters a collaborative work culture that prioritises continuous learning and innovation, allowing employees to grow their skills while actively contributing to the evolution of infrastructure. With a focus on hands-on technology and a supportive team environment, this role offers unique opportunities for personal and professional development.
