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For Companies At a Glance
- Tasks: Support clients in planning unforgettable travel experiences with personalised service.
- Company: Join a supportive team in the advertising services industry, working remotely.
- Benefits: Enjoy flexible scheduling, travel perks, and access to industry tools and training.
- Why this job: Make a difference in clients' journeys while enjoying a fully remote work environment.
- Qualifications: Detail-oriented with strong communication skills and a passion for helping others.
- Other info: Perfect for students seeking part-time work with great career development opportunities.
The predicted salary is between 24000 - 40000 £ per year.
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
Key Responsibilities
- Communicate with clients to understand travel preferences and goals
- Provide accurate destination information and tailored recommendations
- Coordinate and organize travel itineraries
- Assist clients before, during, and after travel as needed
- Utilize booking and client management systems (training provided)
- Maintain timely and professional communication
What We Offer
- Fully remote work environment
- Flexible schedule
- Access to industry tools and training
- Opportunities for professional development
- Travel-related benefits and perks (details discussed during onboarding)
- Supportive and collaborative team environment
Client Experience & Journey Coordinator/Remote employer: JIVE Marketing & Communications
Contact Detail:
JIVE Marketing & Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience & Journey Coordinator/Remote
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a role. You never know who might have a lead or can introduce you to someone in the industry.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to share your story. Highlight your customer service skills and how you can enhance the client experience – that's what they're looking for!
✨Tip Number 3
Stay organised! Keep track of the jobs you've applied for and follow up if you haven't heard back. A friendly nudge can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining our team and makes it easier for us to connect with you.
We think you need these skills to ace Client Experience & Journey Coordinator/Remote
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight your enthusiasm for helping others plan their journeys. We want to see how you can bring that passion to our team.
Tailor Your Application: Make sure to customise your application to fit the Client Experience & Journey Coordinator role. Highlight relevant skills and experiences that align with the job description. We appreciate when candidates take the time to connect their background to what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We value effective communication, so show us you can convey your thoughts clearly in writing!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at JIVE Marketing & Communications
✨Know Your Client Journey
Before the interview, take some time to research the client journey in travel planning. Understand the key touchpoints and how you can enhance the experience for clients. This will show your potential employer that you're not just interested in the role, but that you genuinely care about improving client experiences.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, be prepared to demonstrate your communication skills. Think of examples where you've successfully communicated with clients or resolved issues. Practising clear and concise responses will help you convey your thoughts effectively during the interview.
✨Be Ready to Discuss Flexibility
This position offers a flexible schedule, so be ready to discuss how you manage your time and adapt to changing circumstances. Share specific examples of how you've successfully juggled multiple tasks or adapted to last-minute changes in previous roles.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team culture, the tools you'll be using, or how success is measured in the role. Asking questions shows your interest in the position and helps you determine if it's the right fit for you.
