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For Companies At a Glance
- Tasks: Support clients in planning unforgettable travel experiences with personalised service.
- Company: Join a supportive team in the advertising services industry, working remotely.
- Benefits: Enjoy flexible scheduling, travel perks, and access to industry tools.
- Why this job: Make a difference in clients' journeys while enjoying a fully remote lifestyle.
- Qualifications: Detail-oriented with strong communication skills; no prior experience needed.
- Other info: Great opportunities for professional growth in a collaborative environment.
The predicted salary is between 18000 - 30000 £ per year.
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
Key Responsibilities
- Communicate with clients to understand travel preferences and goals
- Provide accurate destination information and tailored recommendations
- Coordinate and organize travel itineraries
- Assist clients before, during, and after travel as needed
- Utilize booking and client management systems (training provided)
- Maintain timely and professional communication
What We Offer
- Fully remote work environment
- Flexible schedule
- Access to industry tools and training
- Opportunities for professional development
- Travel-related benefits and perks (details discussed during onboarding)
- Supportive and collaborative team environment
Client Experience & Journey Coordinator/Remote in London employer: JIVE Marketing & Communications
Contact Detail:
JIVE Marketing & Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience & Journey Coordinator/Remote in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues to let them know you're on the hunt for a Client Experience & Journey Coordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your communication skills! Since this role is all about connecting with clients, make sure you can articulate your thoughts clearly. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 3
Show off your organisational skills! Create a travel itinerary for a hypothetical trip and share it during interviews. This will demonstrate your ability to coordinate and personalise experiences, which is key for the role.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Client Experience & Journey Coordinator/Remote in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Experience & Journey Coordinator role. Highlight your customer service skills and any relevant experience in travel planning to show us you're the perfect fit!
Show Your Passion: Let your enthusiasm for helping clients shine through in your application. We love candidates who are genuinely excited about creating memorable travel experiences, so don’t hold back on sharing your passion!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JIVE Marketing & Communications
✨Know Your Client Journey
Before the interview, take some time to research the client journey in travel planning. Understand the key touchpoints and how you can enhance the experience for clients. This will show your potential employer that you're not just interested in the role, but that you genuinely care about improving client experiences.
✨Showcase Your Communication Skills
As a Client Experience & Journey Coordinator, communication is key. Prepare examples of how you've effectively communicated with clients in the past. Whether it's resolving an issue or providing tailored recommendations, be ready to share specific instances that highlight your ability to connect with people.
✨Be Ready to Discuss Flexibility
Since this role offers a flexible schedule, think about how you manage your time and adapt to changing circumstances. Be prepared to discuss your strategies for staying organised and ensuring timely communication with clients, even when working remotely.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the tools and systems you'll be using, or how the team collaborates remotely. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
