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For Companies At a Glance
- Tasks: Support clients in planning unforgettable travel experiences with personalised service.
- Company: Join a supportive team in the advertising services industry, working remotely.
- Benefits: Enjoy flexible scheduling, travel perks, and access to industry tools and training.
- Why this job: Make a difference in clients' journeys while enjoying a fully remote work environment.
- Qualifications: Detail-oriented with strong communication skills and a passion for helping others.
- Other info: Perfect for students seeking part-time work with great professional development opportunities.
The predicted salary is between 18000 - 30000 £ per year.
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
Key Responsibilities
- Communicate with clients to understand travel preferences and goals
- Provide accurate destination information and tailored recommendations
- Coordinate and organize travel itineraries
- Assist clients before, during, and after travel as needed
- Utilize booking and client management systems (training provided)
- Maintain timely and professional communication
What We Offer
- Fully remote work environment
- Flexible schedule
- Access to industry tools and training
- Opportunities for professional development
- Travel-related benefits and perks (details discussed during onboarding)
- Supportive and collaborative team environment
Client Experience & Journey Coordinator/Remote employer: JIVE Marketing & Communications
Contact Detail:
JIVE Marketing & Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience & Journey Coordinator/Remote
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a role. You never know who might have a lead or can introduce you to someone in the industry.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the Client Experience & Journey Coordinator role. Highlight your customer service skills and passion for travel.
✨Tip Number 3
Stay organised! Keep track of the jobs you've applied for and follow up if you haven't heard back after a week or two. A little nudge can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site, so make sure to check it out regularly for the latest opportunities. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Client Experience & Journey Coordinator/Remote
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let us know why you love travel and helping others plan their journeys. Share any personal experiences that highlight your enthusiasm for creating memorable client experiences.
Tailor Your Application: Make sure to customise your application to reflect the skills and experiences that align with the Client Journey Coordinator role. Highlight your communication skills and any relevant experience in customer service or travel planning.
Be Professional Yet Approachable: While we want to see your professional side, don’t forget to let your personality shine through! Use a friendly tone in your writing to show us that you can connect with clients and make them feel at ease.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and you can easily keep track of your application status!
How to prepare for a job interview at JIVE Marketing & Communications
✨Know Your Client Journey
Familiarise yourself with the travel planning process and how it impacts client experiences. Be ready to discuss how you would support clients at each stage, from initial communication to post-travel follow-ups.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, prepare examples that highlight your ability to communicate effectively. Think about times when you’ve successfully resolved issues or provided tailored recommendations.
✨Demonstrate Attention to Detail
As a Client Journey Coordinator, being detail-oriented is crucial. Bring up specific instances where your attention to detail made a difference in a project or task, especially in coordinating schedules or itineraries.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to client interactions. Practice responding to scenarios where you need to manage client expectations or handle unexpected changes in travel plans.
